Weird on the links, got em fixed. I'll take a look at the link. I'm down with OS stuff.

@DW, Yeah I've never been asked for anything, but I like to be able to report on it even just for myself so I see where I'm spending the time. Plus since these all include invoicing, I can keep that recording as well.

I'm sure you have plenty of free time to craft volumes over this, but I don't have time to even read all of your last post. So I'm hoping it was at least therapeutic for you.

You say, "I see now that the only reason Charlie knew about the free plan was because he had signed up already for the trial."

No, dude. I said in my very first reply today:

"But at the bottom of the pricing page (http://www.getharvest.com/pricing) they do at least make it clear that there is a free edition: "The Harvest FREE Plan – 2 projects, 4 clients, unlimited invoicing for 1 user absolutely FREE." Not saying sniping at you, Peter, if you didn't see it. Not at all. More just pointing it out for others who may want to consider it."

You don't need to have signed up to see that. It's the pricing page for goodness sakes. (And I think that addresses part of your contention that a single page ought to show the plans and what's free. They do, though perhaps not in the best form it could be.)

All that's separate, though, from the question about the signup page, and there I have agreed with you all along that they could do a better job of making it clear there that the free trial and the free version that it reverts to.

Anyway, glad to see you're willing to give Harvest a try. Again, I'm just another user. Better still to see Danny here, listening to the feedback and perhaps making things better for all involved.

I've never needed to produce this documentation for any of my clients but I like to have it because should I need to provide a more granular accounting of my time, the short description of what I worked on that day will be enough.

I'm following along in your research hoping you find the magic bullet…..

DW

I'm the co-founder of Harvest and I'd like to thank you for taking a look at our service. Just a couple clarifications which can help you out:

1. Harvest does offer a FREE plan, which allows you to track 2 projects, 4 clients with unlimited invoicing for 1 user.
2. Harvest does have web-based timers. You can start/stop timers on the Timesheets > Daily view by clicking on the clock icon. Additionally, we have an array of <a href="http://getharvest.com/widget">time tracking widgets</a> as well as interfaces for <a href="http://getharvest.com/features/iphone">iPhone</a> and <a href="http://getharvest.com/labs/twitter">Twitter</a>.

Please feel free to email me directly if you have any further questions!

You apparently never CLICKED on the link right after that that says. "Try Harvest for free ª ".

If you had, you would have seen the text I described in my first post that said… "To sign up for a free, 30-day trial, simply fill out the form below."

That is where the confusion was… And Danny noticed why this might be confusing right away, and said they would make a change. So respectfully, It seems everyone here understands why there was a misunderstanding except for you. Otherwise they would not have made a correction so quickly. The confusion is cleared up… lets move on with our lives now. Or are you trying to drive traffic somewhere?

Thanks for your clarification. I see now that the only reason Charlie knew about the free plan was because he had signed up already for the trial. So hopefully you can see why I was confused. Have a look at how Github showcases their plans… One look and it is very clear what's is free and what is not free… All on one simple chart.
http://github.com/plans

I think in your case, the 30 day trial makes things more confusing than it's worth. I suppose you guys are trying to show what users are missing out on by just having the free plan. But for this kind of pricing model, I think being totally upfront is way more effective at getting users to trust a company and go ahead with the paid plan. Not that you were intentionally trying to confuse us… but I think the trial strategy runs the risk that users will start using features that will be locked out when the trial period is up. That causes more mistrust than just offering a less-abled free plan. But it's your company.

@Danny. I totally missed that. I knew it was there on the iphone site, but never noticed. sweet!

Also sweet on the free site. I don't begrudge charging, don't get me wrong. but I typically have one project at a time, two at the most, so free is super appealing!