So I picked up a trusty paperback I’ve read 3 times previous but not recently (the last 4 years or s0).

I had forgotten how nice a book feels. No I’m not suddenly an anti paper luddite, but real books are nice, the feel of paper (in this books case) the degrading spine (mass market paperbacks sadly aren’t designed to last) requiring kid gloves to read it, etc.

But that nostalgia aside, i’m still a big proponent of eBooks, but I’m reconsidering my opinion that they’ve ‘arrived’

Not only does Amazon cow towing to McMillan bother me, but in general the trend of Amazon and the publishers.

I had hoped after what? 2 years of Kindle sales, stats like every Kindle owner on average buys 2.7 or something more books than non Kindle owning Amazon users, etc. That the publishers would get onboard the clue train.

But that doesn’t seem to have happened.

Rather than figure out how to make money in the marketplace as it exists, they’ve bitched and moaned for 2 years, without fixing a broken system.

I had hoped, and have said often, that the change in publishing, will have to be forced, and that I hoped Amazon was strong enough to “Apple” the publishing industry into the 21st Century.

I appear to have misplaced my hope. Sure it would suck to not be able to buy Tor titles from Amazon, I love Sci Fi. But it was a game of chicken, and Amazon jumped out of the car first.

Unfortunately rather than support the modern age, most authors seem to be on the attack of eReader owners, and crying foul on Amazon. Rather than lobbying for change from within most just sit back and bitch about how truly powerless they are. WTF guys come on, you’re the content creator, the power IS yours.

So for now, I’ve established a book buying moratorium. As much as it pains me, I can’t support an industry that staunchly refuses to adapt to the world around them. If the Music industry and figure it out, publishing should be able to as well.

I’ll get books at used book stores, I’ll use Paper back swap, and I’ll get free books for my Kindle when I can.

There’s always bittorrent too, sorry publishers, but forcing paying customers away, is your own doing*

I hope other Kindle owners will stop buying books as well. There’s plenty of other sources, and plenty of free content as well. My Kindle won’t be collecting dust by any means.

I’d love to hear what you think.

*Not an admission of piracy, if I WERE to download a book off a torrent and like it, I’d buy the paper version.

Anyhoo. history aside, I was struck the other day at a MHSMC meeting that social media is the new ‘internet’. Mainly this relates to my love of all things Cluetrain Manifesto. One of the  of the primary things I took away from Cluetrain in my first reading as a lowly Software developer at a mortgage company where marketing outnumbered IT (as well as my many subsequent readings), was that it’s important, and beneficial for enterprises to let their people be people. Lower the walls, don’t raise them. I thought we were making progress here.

It seems that social media is moving away from that if MHSMC is any indicator. The presentation this month was on Corporate use of Social Media.

One of the panelists, I don’t remember whom I’m afraid, made an example of what to her (and many in the audience it appeared) was a social media gaff. A call center employee somewhere in a state most of us don’t care about commented on a blog post. The post was critical of the complany and this person came to the defense saying not much more than ‘we’re working hard for you in Toledo Ohio’ (I don’t recall the city honestly).

I was in the back row cheering on Timmy from call center X in Toledo. I mean how lucky is that company that an employee at that level stood up for his employer with nothing more than “We’re working hard.” To the best of my recall the panelist didn’t say Timmy made promises or claims, or anything that could in any way be said to hurt his employer, just that he and his fellow employees were working hard. How awesome is that, every company should have passionate people speaking plainly without motive, on their behalf.

The panelists went on to relate similar stories, and reinforce that not just anyone could use twitter. That some people weren’t on the company twitter account, and wouldn’t be. That specific people followed specific guidelines in order to be the ‘voice of the company’. That without rules and regulations on what is and isn’t ok, social media was some sort of no man’s land of ROUSs.

I sat in the back row thinking, “wow, it’s like 1998 again”. Companies are back to being afraid of the internet, this time social media, and rather than embrace it, they’re locking it down, restricting who can say what, how.

it was sobering to see that as much as things change, some things stay the same. I wish I had had time to process what I was seeing then, I might have asked if anyone in that room had ever heard of or read the Cluetrain Manifesto. I wish I still had a box of them I’d bring them to the next meeting.

As the organizer of a conference for iPhone developers, I can’t wait to see what they do with the iPad. I can’t wait for panels on the differences, etc.

This post isn’t about that. This post is about me as a techy, power user consumer. The exact person the iPad isn’t for.

Alex Payne captures my thoughts on this really well. From a Flex Developer standpoint (Yeah that’s right hater, Flash!) I think Doug sums it up well.

I’m not gonna lie I let the rumor mill wind my expectations up more than I should have.

I was expecting

• iPhone OS – Got it
• Cellular plan of some sort – Got it
• affordable – sorta got it. based on features it’s murky but it’s not $2000, so that’s something.
• Ability to run more than one iApp at it’s native size in a window – Nope didn’t get that
• A USB Port or two – Nope
• Some type of awesome MobileMe integration that would allow me to download files on my iSlate straight to mobileme where I could consume them on my real computer. – Nope, not even close, and MobileMe still sucks, not even an upgrade to it.
• Flash – nope. Though I wasn’t surprised. Apple controls the playground, and in true bully fashion has no reason to stop.

That’s it. The camera everyone wants might be fun, but i don’t use the one on my Macbook, so…

I can survive without the USB ports, since clearly apple doesn’t like us to have access to the guts, that’s livable.

No multitasking is a deal breaker. Let’s be clear, I have an iPhone, I have a Macbook. If I want the “Real web” I can look at it on my macbook which is nice and light. If I want the Apple version of the web, I can use my iPhone.

Assuming I got the device I wanted, I never in a million years Imagined I’d leave my Macbook at home. Clearly I wouldn’t leave my iPhone at home either. I’d cary the tablet for when I walk around, or just need to do some lightweight work. I’d carry with me at conferences for note taking and controlling the mac mini’s on site if they need it. etc. it’d be a utility device. I could stream music, and work on my keynote for Wednesday, I could fire up IM and not be away from it, ditto for twitter. I’d basically be free to roam and not be tied to my laptop at the registration desk.

When I was going out and didn’t need my laptop, i figured my iSlate would be with me. Heck I could toss it in Nicole’s purse, or just hold it.

It’s not (yet) the device I want.

I admit, my hopes were pie in the sky. From the vitriol flowing out of twitter the last few days, I’m not alone. It’s almost like the Jets vs. sharks scene in West Side Story. The die hard fanbois are rushing to the defense of Apple and the iPad and those dissappointed and even angry are rushing to call it names, and shout how Apple has failed them. I say them because while I’m sad it’s not the device I want, I have no doubt it will sell like mad and people will love it. Fanbois will love it because it’s in their contract. Normal consumers will love it because it’s simple, doesn’t do anything but surf the web and send email, etc. My mom truly is the perfect candidate for this device.

I agree with Alex that it seems that Apple is turning down a path, where hackers and power users aren’t welcome, and aren’t their core business. They’re truly turning consumer. This is good, great, but also bad.

Good because I want Apple to succeed, I truly love their products and industrial design (though I hope they ditch shiny backs on ipods. Clearly Steve jobs has had his finger prints burnt off to not see the smudges the rest of us see, or he has a Eunuch to operate his iPod and iPhone for him). Bad because as Alex says, they’re turning their attention away from what (I think) they’re all about. Apple was founded by hackers, Apple survived a long time on hackers, and tinkerers and power users.

Lately all their devices are less and less hacker, tinkerer, power user friendly. I’m sure plenty of self proclaimed power users will say otherwise, running Photoshop all day, with other apps open, does not a power user make in my mind. Open Terminal, hack your shit! Change settings via bash, etc. That to me is a power user.

That’s not possible on the iPad.

Hope in the Jailbreakers

I think the iPad has huge, huge potential. I think those folks that are angry have forgotten one key thing, the first version of most Apple gear is just meh. the first iPod, not so hot, awesome by the standards of the day of course, but compared to what iPods can do now. no.

The iPhone 2g when it was released had no apps but those Apple provided. Had no MMS, had no (long list of things, some still on it)

the OS wasn’t that great, the features weren’t that great, etc. the iPhone 3GS is quite a different machine. More powerful, more feature rich. I bought my 2G iPhone when the 3G was released, on Ebay. i didn’t fully jump on the bandwagon of iPhone until the 3GS. That was when it was a device I could use and like, outside of my fanboiism.

The Macbook Air had issues with it’s CPU cores, etc. Macbook pros mooo’d. There’s plenty of history of first gen issues. nothing major and Apple fixes them, but it’s common that the first run is to get the bugs out. Apple will make the iPad better. Perfect? no, but I hope it is eventually something I’ll want as a consumer.

P.S. Fanbois, please refrain from commenting on why I’m dumb for expecting something other than what I got. I’m sure you got exactly what you expected, you’re buying 4 of them the moment the site allows it, and you and Steve are on the same wavelength and this device is 100% the most awesome revolution in computing. I’ve heard it all before and it doesn’t add to the discussion. You have a blog, use it.

I would like to know what everyone thinks about the iPad in the least fanboish ways possible, what will you use it for, what do you think it’s strength is, other than, of course being Magical

The topic turned to Apple of course, the Apple tax, and what it means, and Dell.

We all agreed that we pay more, but where Dell and HP, and windowz peeps use the term in a negative, we see it as paying for a more awesome product, that is the sum of it’s parts not the parts. The whole spec comparison has been done to death. Apple gear isn’t RAM, HDD, glossy screen, etc. It’s the whole package, the OS, the industrial design, the hardware, and the overall feeling of owning something that retains value, isn’t plastic, and does what you want.

We got to talking about Dell (not sure why we focused on Dell, we probably all owned a few so they’re familiar)

We agreed, Dell (from now on, when I say “Dell” it means all PC makers) was competing with apple on product, not narrative. Slapping leather on a laptop, does not a MacBook Pro killer make. Adding replaceable colored skins, ditto.

What we all agreed is that the issue isn’t competing on hardware, it’s competing on the package. It’s a plastic crappy flimsy laptop running Windows. Sure Dell has tried to go Linux before, but the mistake they made was in choosing an off the shelf Linux distro. Maybe they wrote a few drivers for their hardware (I surely hope so) but that was it.

Wrong approach.

It’s amazing how many Apple product-killers fail to deliver because they fail to see the package, and try to kill the gear.

Mac’s run *nix. I know that, Dave and Jake know that. My mom doesn’t. Nicole doesn’t or doesn’t care. Hell I don’t care.

Where Apple went right, and Dell wrong, they took BSD, and made it user friendly. The average user never opens console, NEVER NEVER has to compile a driver from source, etc.

Throwing Ubuntu on a Dell laptop… isn’t the same as throwing OS X on a Mac laptop. Dell missed the mark, but not by much.

What should Dell do? abandon Windows, devote time and money to taking Ubuntu or something else, and making it theirs. Yes it’ll cost a metric buttload of money, and time. Dell will have to stand by their convictions, and help show why choosing their OS is a good idea for their customers. OS X had Classic mode, it shouldn’t be hard for Dell to offer a mode that will run Office. Apple didn’t offer iWork for a long time. Apple owners had to use Mac Office. M$ isn’t stupid, they’ll be mad, but then they’ll make an Office version for Dell OS. Or Dell writes one. Shit, Pages isn’t Word, but it’s got what most people need out of a word processor. The rest of Word is crazy one off fluff, that bloats the app and adds value to 1% or less of the install base. (guessing)

When I say Dell has to stand by their plan, that means after 6 months or a year, they can’t scrap the idea, run back to Microsoft, and make nice. It’s gonna take time. They need to spend that time doing 2 things.

1. Sell the hell out of Dell OS. It’s an uphill battle, but NO ONE likes windows. Given an alternative that did what Windows does (not the shit no one cares about, the important things), wasn’t bloated, wasn’t full of crapware, etc. People would choose that alternative. BUT it must be stable, it must not need the user to know that the console exists, and it must be supported. It’ll need drivers, it’ll need the regular apps, it’ll need a way to run old windows shit. It’ll need a wizard to help convert people from windows to Dell OS. it’ll need the same experience Mac converts get.
2. Improve the Dell OS. Show that it’s not a one off. within 6 months, release an update that’s more than a bug fix. Throw in a few new features. Add some Sizzle, but add a bite or two of steak too. Showing your fledgling user base that you’re committed will do wonders. They’ll know you’re in the game to win, and not “Testing the waters”, and they’ll become the cult of Dell.

That’s it. That’s the secret sauce Dell is not seeing. That’s the trees in the forest. It’s not a better laptop with better specs. it’s not leather or wood. It’s not Aluminum unibody, it’s the narrative, and the experience. Windows will forever taint both, and Dell will never compete.

So that’s it. That’s the secret, that so many get (Apple owners) that so few get (PC makers, M$, Etc) that would make PC makers competitive.

Apple didn’t get to $50bil over night, you can take your 8% share and bank on that, Apple is banking with Money. (Please leave the “iPod is supporting it” out. Yes the iPod is the huge money maker, and uh, hello the iPod follows the same model. Dell DJ? what? what’s that? exactly)

That was our coffee talk :) I might have missed a thing or two or glossed over but that was the gist.

M.E.H.

I totally understand it, Amazon is knee jerking because 1. the Nook has a touch screen that’s not eInk, so apps make sense (maybe?) and 2. we’re a week away from Apple’s “big announcement” that will surely be a Tablet, and surely not be a Kindle killer anymore than the iPhone or any netbook currently on the market is.

Here’s why I’m meh.

The Kindle has 1 screen, it’s eInk. For those that don’t know that means it’s digital paper. There’s no animation capability (well very very very little). EInk draws the screen, then stops, it doesn’t re-arrange the ink molecules/pixels until you tell it to, and when it does, there’s a flash of the screen as things shift. It’s not a blinding or anything, but it’s there and it pretty clearly means any app can’t be a fast screen drawing app.

Really do i want to tweet from a Kindle? I certainly don’t want to web browse. I can’t fathom an app that wouldn’t suck on the Kindle.

Here’s why I’m cautiously optimistic.

Maybe developers (assuming the API permits) can do what Amazon has failed for 3 years to do. Deliver a usable UI.

• Tagging aka metadata
• folders/sorting
• something better than paging thru 6+ (in my case) pages of books in list format
• Custom screensaver images WITHOUT a hack
• Custom fonts WITHOUT a hack

To name just a few.

1. Status light. Never gonna happen. Blackberries have them, iPhones won’t. I admit I’d love to know without waking my phone up that I’ve got new emails, SMSs or voicemails. What I think Apple MIGHT do is a lock screen that’s actually useful. The Jailbreak community has done it, and it’s very nice. I can see message counts, even weather, etc. All without unlocking my phone.

2. New design casing. We’ll see this. I was really really surprised the 3GS didn’t get a new look, but suspect that was because it was rushed out the door as a “Make the iPhone usable, competitive” fix more than a truly new model. Apple loves to give new versions, a new look, it makes the fanboys feel special when they’re device is clearly different, newer.

I’d love Apple to go back to aluminum like the 2G, but suspect that ship has sailed. I think people that are crying for thinner are both dumb, and drinking too much Jobs Koolaid. Thinner is not always better. There I said it. I’m sure the legions will hate me, but whatever. When thinner comes at the cost of performance, and/or options. it’s not a win. The Macbook AIR, pretty. Pretty useless unless you’re a traveling journalist maybe. i want something I can feel in my pocket, that I know is there. That when I hold between ear and shoulder, know it’s still there.

I do think the 4G, HD, 3rd Gen, whatever Apple decides to call it, will look different.

3. Front-facing camera. Maybe, but the iPhone isn’t a paragon of battery life. Making it useful for video conferencing would 1. kill the battery even faster, and 2. further cripple AT&Ts craptastic network. video conferencing sounds awesome, and everyone seems to want it, I don’t know why? Is anyone doing it on their other phones with front facing cameras? Are we all dying to video chat while we walk? I think the demand is simply a “How cool it would be” thing, that has no real world value to anyone.

4. LED Flash. Will they? I dunno. Tough call. Again, the iPhone isn’t a marathon runner when it comes to battery life, a flash will not help that situation. Would a flash be nice? Yes. I’d love to have a camera that was even partially useful. The Autofocus is nice, and I can use my camera at all now, but a flash would be a nice add.

5. 5MP+ Camera. You know what. buy a frakkin digital camera. They’re light, they’re not that much money. It’s a phone first. I don’t want my phone to be my primary camera. When I travel I carry a real camera. My phone’s camera is for quick, “look it’s Ronald McDonald in a cow parade” pictures I’m posting to twitter. Sorry, I can’t get on board with phones as primary cameras. Get over it folks.

Let’s keep the acceptable camera, and use the space/battery/processor for better purposes please.

6. OLED Display. I guess. i honestly don’t care.

7. 64GB Storage. Maybe, I suppose, more storage is nice. I often really have to work to fill my iPhone to capacity. I don’t like to watch movies on it, when i travel because when I get off the plane I’d like to make calls. I don’t use it for music, since I have several iPods, and an older iPhone. I certainly don’t need 64gb for apps and games. I don’t even like Myst.

I am however a feind for storage. So I’d take 64gb in a heartbeat, but I wouldn’t give up something more useful for it.

8. 802.11n – Hellz yeah. but from what I understand it’s a battery issue. I’m not really in favor of anything that makes my iPhone LESS usable. Most days it’s fine, I’m near an outlet, but when I’m not, is when I NEED my phone. I’d love 802.11n, really truly I think it’d rock, and I’m guessing we’ll get it sooner or later.

9. RFID. Neat and sooner or later I think most things will have it. But I don’t see the point? POS, sure, but what good is a phone that can do POS transactions, when no registers can? Pay at the pump key fobs go away? what else? what real world, actually useful use case exists?

10. Multi-ouch casing. SHUT THE FUCK UP. Are you insane? I’m a fan of KISS, let’s not over complicate an already over complicated device. How about the un-utilized area just be screen? home button on the side? Will we be weaving runes on the back of the case as a gesture to launch apps? Let’s not go there. Please.

Decade first:

in 2000 I worked for a company that was basically an IT Staffing firm that decided to get into software. I worked internally on a web app that would (in their terms) revolutionize staffing. I bailed, they failed, it was 2000, that happened a lot to a lot of people and companies.

I spent most of the 2000’s as a programmer, first doing ColdFusion, then moving to Flex. It never occurred to me to try out M$ tools, or any other. I liked Macromedia (Now Adobe) offerings and stuck with them.

I was my own boss several times as an Indie contractor, and was a cube monkey several times. Each (except one) was a good experience, a ton of fun, and formed lasting personal and business friendships.

I bought my first house in Perris CA, and my second in Riverside CA. Both were awesome in their own ways, despite being an hour or more from where I worked.

Most importantly, I met my wife Nicole.

We met thru a mutual friend whom I used to work with years past, and she was currently working with (Props to Scott Dunn for the intr0)

We moved to Denver. We were supposed to move a few months after meeting. Before I proposed, even. She had an opportunity to come out to Denver, and I had no major ties to CA. That opportunity dried up, and re-emerged 6 months later, and here we are.

We bought a house in Highlands Ranch, before we realized what Highlands Ranch was. 2 years after that, we moved to downtown Denver.

I started a conference that was supposed to be a one off, just for kicks event. It’s grown to be 3 distinct events, a few one off events around the world here and there, and my full time job (more in 2009)

2009

I’ve gone full time, totally dependent on 360|Conferences for income, lost a business partner, brought Nicole into the business, learned how to use Quickbooks, stopped writing code, just to name the big ones.

Going full time with the conference business wasn’t part of the plan, not in 2009 anyway. I was at EffectiveUI as the Community Evangelist, sadly a position, not enough of the company was on board with. When i left, I decided, well if the conferences are going to support me ever, they might as well start now. Since taking the job at EUI, i had stopped writing code, well I wrote a little, building small apps for internal/sales use, but by and large, i had stopped being a full time developer.

So I jumped. Eyes wide open.

All in all it’s been what I expected, stressful, awesome, a struggle, the best decision (Next to marrying Nicole) I’ve ever made.

Tom leaving was a shock in many ways, though I suspected we wouldn’t stay partners thru 2010, I just wasn’t sure how it would come down.

Our approaches to business are too different. When we’re “on”, we’re “ON” a totally creative innovative powerhouse. When we’re “off”, we’re “OFF” sadly we were off more than on.

After dealing with the shock and other feelings associated with going from partnership to “just me” basically, i had to learn to use quickbooks. That ain’t fun. I’m fairly comfortable with book keeping but quickbooks is a kludge IMHO. But oh well it’s what we’ve got. I’ve paid a book keeper to clean the books up, then I’ll take 100% ownership of that.

What am I looking at for 2010?

360|iDev will over take 360|Flex as my biggest event. Short of Adobe being more supportive of it’s third party developer eco system that is. If they figure out how to make third party developers thrive on their platforms, 360|Flex will grow. 360|Flex will and does rock, but there’s a distinct lack of love for third party tools built on and around Flex. That will be HUGE.

Apple may not give them love, but they at least don’t hinder their third parties.

360|Mobile, which was the ill-fated InsideMobile will grow and become it’s own thing. I’ll keep it small, but the non apple mobile space is hot, and quite frankly exciting, I can’t wait to see what’s going on there.

360|Whisperings will reach critical mass. Of the small amount of content on the site right now, it all sells monthly. A few purchased only, but something. The day I write checks to the authors, will be a huge day for me!

I’ll have a reliable, livable income coming from conferences/events. The business will reach an as yet unattained level of stability.

I’ll spend more time with Nicole, we’ll do more fun things, travel more, and enjoy life and each other’s company even more than we already do.

I really want to see The Flex Show grow. jeff and I love doing the show, and I want to see more the Flex Community get involved.

i’d like to do some more Denver community stuff. Ignite Denver is going strong, and I hope 2010 sees it grow and become a staple of the community. I really want to see something eventwise around literacy. A Festival of Books, something.

Wil Wheaton said it best “It’s only a matter of time before the TSA decides that passengers simply will not be permitted to board airplanes. You know, for safety.”

What strikes me the most is that since 9/11 the TSA has put us (You know, the American People, voters, etc) through all sorts of shit. Making us miss our flights, being rude to us in line, destroying personal property, and more all without any recourse on our part. How many complaint boxes have you ever seen? I’ve only ever seen one in New Orleans. Ever tried to complain on site and been told “Talk to the TSA it’s not our fault.” Which TSA? The guy behind the x-ray machine, the three patting people down? There’s no clear “I’m in charge complain to me” person anywhere. I’m sure trying to find said person would result in:

1. you missing your flight.

2. you being permenantly on the shit list

3. (and almost guaranteed) you not getting an answer or speaking to anyone who can give you an answer. :(

The TSA is making air travel a miserable experience, and in the end, not stopping the guy with explosives in his underpants.

WHAT. THE. FUCK.

Transparency? Nope, not in the TSA, DHS dictionary. Accountability? Nope, not in the book either.

As a fairly frequent air traveler (about 20k miles a year) I don’t feel any safer about air travel now, than I did on 9/10. It seems most terrorist attempts since 9/11 have been thwarted by other travelers.

From http://stat-computing.org/dataexpo/2009/posters/

I’d feel more safe if I knew there was an Air Marshal, on every flight. Since there are so many fewer flights (Remember when missing a flight was ok, because there was another in an hour or so. Sidenote: Data to the right shows fewer delays post 9/11. Think that’s efficiency, or just fewer flights?) than the pre 9/11 days, it shouldn’t be a budget buster to have Air Marshals, if we ditch some of the extraneous costs we’ve added to the pre flight portion of travel.

Of course in light of the recent incidents, the TSA is knee jerking and banning things that (as far as I can tell) have yet to ever actually be used in terrorist attempts. I’ve heard no reports of laptops, iPod, PSPs, etc being in any way used by terrorists. Box cutters, yes. ACME shoe bombs, yes. underwear bombs, sadly yes.

There’s plenty of reading on the subject,

Will TSA rules affect inflight gaming?

TSA Directive begs serious questions (I completely agree with the questions by the way. Especially “How far will the TSA go?” If you say as far as it has to to protect us. News flash it was a passenger who stopped underwear bomb guy, and if I recall, the same for ACME shoe bomb idiot. We’re protecting ourselves better than the TSA is)

Next time you fly prepare to be patted down

For the next 360|Flex in San Jose, I’m planning (unless things change) in looking at Amtrak. It’s (Another blog post) more expensive, by almost 100%, but at this point I’m feeling like as a consumer my only recourse is to punish (stronger term than I’d prefer) the airlines, since I can’t punish or even speak to the TSA. Hopefully more people will follow suit and the airlines will put pressure on the TSA/administration because they’re the ones suffering the TSA’s ridiculous policies (except United who reaps $5 per traveler the TSA screws over)

Why? Beats me. I didn’t undergo any additional screening. The ticket agent simply followed the normal steps, then said something about entering my name or checking me off.

I’d love to hear the reason this (especially instituted around holiday travel time) new directive was created and what safety and security issue it attempts to solve.

Here’s how it impacted my travel.

I had to fly United, whom I hate, because no other airline from DIA had direct flights to New Orleans. Should I ever have to fly to New Orleans again, I’ll suffer a stop over in New York or Africa if need be.

United in their ongoing attempts at seeing how hard they can screw their customers, charges for every single piece of luggage. No first bag free. Every bag, $20 or $15 if you check in online.

Well I couldn’t check in online.

So I wait in the check in line and get to the counter. I ask if I can at least get the $15 bag fee, since after all I  didn’t want to be speaking to the ticket agent, I didn’t want to wait in the line with the other schmoe’s who either got “picked” or were too lame to print their passes at home.

“Sorry, it’s $20 at the counter. I can’t help you. It’s the TSA’s rule, not ours, so you’re SOL” (She didn’t say SOL, but she also didn’t seem remotely inclined to help. She did say ’sorry’)

So basically the TSA is Colluding with United to rip customers off of $5 a bag, and cause problems with people’s travel plans.

She hands me my boarding pass, my receipt for my $20 luggage, and my luggage tag sticker, all loose. No nice little sleave. Really?

No only am I paying $5 extra for my luggage, I’m having to wait in line for no clear reason, but I don’t even get the $.15 sleeve that makes my life easier having all my papers in one place not loose slipping out of my hand… come to think of it, I don’t even know what happened to my luggage tag, glad they didn’t lose my bags.

I’m seriously thinking, that AMTRAK is looking better and better. I can work from the train with my MIFI, so I wouldn’t lose productive time, I can make calls, etc. And the TSA wouldn’t be ruining the experience every chance they get.

I’m all for safety, but 1. I don’t feel safer now than I did before 9/11, and sadly in reality air terrorism wasn’t rampant before 9/11, so I find it hard to believe, they (the TSA) are thwarting attempts left and right, daily at every airport, on every flight.

Like most things the government starts to get involved in, air travel is getting worse and worse