He’s been around the block; helped found companies, worked for Apple, and most recently starting an international movement called Appsterdam. He’s spoken at more events than I can count, thankfully that includes my events. Of all the speakers I’ve worked with, Mike raises the bar. He preps like no one’s business, and puts his heart and soul into the presentation. And he doesn’t repeat and recycle his talks. Each is a unique work that he puts a lot of energy into.

But this isn’t about Mike as a presenter. It’s about Mike as a super smart guy. A while back Mike did a thing where he announced he was charging $1,000/hour for consulting. That’s a steep price tag, but when you consider that it’s not just an hour of slinging code, though it could be if you wanted. It’s an hour of Mike’s time. Having been the recipient of an hour or two of Mike’s time I can tell you, it’s worth $1,000 easy. Thankfully he hasn’t sent me the bill yet :)

Mike doesn’t hold back or sugar coat things, or tell you what you want to hear. He tells you the truth, but it’s couched in an honest desire to help you. I’m making changes to the way I do conferences because of Mike’s input. Spoken honestly and intended to make my events better. It’s eye opening when you hear stuff that makes you realize you’re doing it wrong or going down a bad path.

On the smart people thing, Tom has started something new. Tom and Mike are really similar in that they want to help others. It’s not ego, it’s giving back, and helping people. Tom and I have talked a lot about this and I’m, glad he’s giving this a try. One of our shelved business ideas was antiMBA. A business consulting service aimed at offering real world practical advice.. you know counter to what most MBAs dish out. We’d seen businesses we worked for and businesses we liked do truly stupid things, that had they asked someone who had some common sense and real world experience they wouldn’t have done.

Tom excels at solving problems. We’ve written code together and he’s a great coder, but his strength is solving problems. Lots of people can code, few can solve problems. Tom decided that maybe his business should be just that, solving problems. I think it’s a good move.

Whether you’re starting a business, or just trying to solve a problem in your existing business, Mike and Tom are two people you should talk to. The money you spend getting their feedback will be money well spent, and likely to save you far more money in the short and long term. During 360|MacDev I got to watch Mike be Mike and it reminded me (I didn’t need to be reminded, but still) how awesome he is. The night before the conference a bunch of folks gathered in the hotel bar. I had only met one or two of them at 360|iDev or MacDev in the past, most were new to the conference. Mike came and hung out and while having my own conversations I watched Mike. He engaged folks, met new people and really made them feel a part of the community and the conference. He wasn’t holed up in his room or out with the A-List crowd or anything like that. He was talking to attendees and sharing a good time. Tom is much the same. When we started 360|Conferences and started holding evening receptions, he made it his job to work the room, find the person in the corner and go talk to them. He’d learn about that person, and then walk them over to a group he knew they’d click with based on that short conversation. Then he’d bow out and do it again, and again. Introducing people to each other, ensuring that no attendee ever felt that like they were alone at the conferences. I try to follow his example still, and it’s not always easy, but the feeling you get is incredible.

Mike and Tom are two people I count on tremendously. I’m not normally a decision by committee person, but when I don’t feel able to make a decision myself I’m glad I have awesome, crazy smart and insightful people to ask. Oh and Mike and Tom aren’t the only smart people in my arsenal of brains, but they’re the two who have things that you can pay them for.

Oh and some companies that I think might benefit from spending some money on Mike and Tom;

• O’Reilly (love ‘em but they’re way too into themselves to see what they’re doing wrong)
• DC Comics (see above)
• Marvel Comics (see DC)
• CBS (the CEO is on record as saying ‘cutting the cable’ is a fad, and people will come back. We’re actually tormenting your content you dork)
• Hulu (i pay $8 and see just as many ads, BUT have access to the Buffy and Angel back Catalog, AND shows still expire like 30 rock. WTF)
• Netflix (Quickster….)
• HBO (I’d pay good money for Game of Thrones, but HBO Go is tied to a cable subscription…. To The Torrents!)

Those are just the ones I can think of right now that Have either seriously blundered lately or have fallen to new lows of lameness because they no longer see past their previous success/fame and need new perspectives. They’re also all companies that I as a consumer, would gladly give money if they weren’t being lame about it.

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I replied that i was mainly reading series and Trade Paper Backs because those are what are easiest to get, because I torrent them. Yup I said it. I torrent comic books. I’d pay for them, I absolutely would. But neither Marvel or DC can wrap their collective brains around digital comics. Sure they have the PC?Mac desktop reader, and an annual subscription to that isn’t really too expensive. All you can read for $50 or so. (Tom tried to get it for me as a gift one year) Problem is it’s desktop only. No tablet reading. When i’m in the mood to sit and read a comic, it’s not when I’m at my desk, and it’s not when I’m at my machine. When I’m on my laptop I’m reading email, checking twitter, etc.

I’ve tried the various the comic apps that each company has released, they’re ok, but a digital comic, much like an eBook shouldn’t be the same price as it’s paper version. Unless of course I can do what I want with the file afterward. If I’m leasing a file, I want to pay a lease price. Marvel, and DC, just look at car companies. Lease payments aren’t the same as car payments.

So the my point is simple and I come across it in events and coworking too. If someone wants to give you money, figure out how to take it. Don’t tell them they’re wrong, and need to give you money only in the way you expect it. Only in the way you took money 20 years ago. If you can offer what they want, and make money in the doing, take their money. It’s Win win. They get what they want, they get to pay for it (which almost all of us want to do as consumers) and you make money, and your product is seen.

HBO, CBS, Marvel, DC, etc. All companies who feel you should be the consumer they want, not the consumer they have. Wake up CEOs and Boards. It’s 2012 and you’re still operating like it’s the mid 90′s

Oh and how this all ties back to my business. I get emails all the time from people who don’t want to pay the regular price of the conferences for whatever reason. Rather than send them away, I figure out how we can both win. I want their money, I want them at the conference, and they want to be there. There’s a win in there if you look for it.

My .02 as a business owner and a consumer

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You know an industry is bloated and corrupt when they’re first and only motivation is profit, even and especially at the expense of return business. That’s the Hospitality industry. They don’t care if your event sucks, another is dying to book the space next year.

It’s a lot like banks being too big to fail, hotels are too needed to fail, at least in the conference organizer world. It’s hard to do a conference without a hotel, even if you host the event elsewhere, you need hotels for your attendees, whether you make any special plans or not. It’s way worse when your event is at a hotel, then they have you.

Don’t sell enough tickets and fill guest rooms? They can charge you for possible losses whether losses actually happened or not. Kind of an insult to injury scenario since not selling enough tickets is a huge hit on it’s own.

They deliver a crappy experience? so what, you still owe them nearly 30% service charge for bad service.

This is super generalized, and I’m not naming names, but my current situation, is a direct reflection on this corrupt industry. Hotels are not conference organizers’ friends. Some are awesome and nice and I enjoy working with them, and they earn their 30% service charge (I still think that’s a ludicrous amount, and is highway robbery, but they at least work for it) busting their ass, not for me, for my attendees. When attendees compliment me, i pass it on to the hotel staff who deserve it. Great meal, i didn’t cook it. Great staff who helped solve problems, not me. Others simply suck, say they’re sorry, smile and hold their hand out for their check. It works the same here.

All things flow to the organizer, whether it’s a good or bad experience, whether it’s his fault or doing or not. Hotels love to hear the compliments, they smile, they nod, they give each other awards for it, etc. But telling them where they dropped the ball, well that’s helpful, but please pay your bill as you leave.

As a small and struggling businessman it pisses me off. When things go right, the model of conferences that don’t cost and arm and a leg works really well, but it’s a fine line for sure. I knew that going in. I still do conferences like this because I know it can work. Not because I’m an idealist and haven’t made any money, but because I have made money. Sometimes it’s enough to make sure I can eat and pay the mortgage, sometimes it’s enough to look back and smile at a job well done and know the next event has a bit of a buffer in the bank.

example:

When someone emailed me to complain about the video quality of a session recording (he bought the bundle, $85 worth) i refunded him the entire order. Told him to keep and hopefully enjoy the rest of the videos, and that i was sorry and session videos are something we’re trying to do better at.

What I didn’t do, was say, you bought hundreds of hours of video, for $85, and you’re complaining about 70 minutes? On their own the videos are only $3.50 because they’re not super great. they’re good, some are great, some aren’t, but at $3.50 you’re not out a lot of money, and you most definitely get AT LEAST $3.50 worth of value from them. Most often you get way more than that. I didn’t say anything about that. I didn’t say other events charge way more. I didn’t point out that video sales help cover hosting costs, and buy coffee. I didn’t point out that he probably pays more for Angry Birds levels, and that one video is less than a grande latte. I certainly DID NOT apologize and thank him for his money.

I apologized, and refunded the money. I have no idea if he thought the other videos were bad or not. Frankly i don’t care. He had a problem with one, and to me making sure he remembers that my event is run buy a stand up guy is more important. Will he attend next year? Probably. Hopefully. Sure $85 and what the hotels want isn’t the same, BUT it’s less about the money and more about that customer service, and frankly not being a money grubbing suckwad. And yeah it’s a little about the money too. I’ve refunded conference passes in the same fashion before.

A recent conference I organized had basically 50% crappiness level. Thru no fault of my own, no balls I dropped. No loose ends I neglected to tie up. The first two days had useless internet, tons of balls dropped, things not set up like I asked sponsor tables not where they should be, my reg table not set up right, etc. etc. Worst of all the A/V was useless pretty much 80% of the conference. The guy was never where he was needed, feedback was everywhere, etc. It was terrible. One general session was effectively ruined, as was the session recording) by feedback that made your head hurt. Things got ok the last two days (AV not withstanding), not stellar, not OMG you’ve raised the bar, just good.

As a businessman this is where i get annoyed. I’m the guy who’s gonna write  a check for 100k and you can’t get my reg table right? or my sponsor tables? Sure if I had the space for free, you were doing me a favor etc, I couldn’t and wouldn’t complain, but I am paying. I’m paying A LOT. and things like power strips aren’t put where I asked?? Really?

Did the hotel offer anything for those fuckups? no. Well to be fair I got lots of ‘sorry’ and ‘our bad’ and ‘we fixed that eventually’ and of course ‘next time you don’t need to use that AV company’. When I complained, nicely because I’m a nice guy, and I try to compose myself in business as partnering with vendors and customers, I got song and dance about discounting the service charge on Food/Beverage would make that team think they sucked. I finally got a tiny (relative to the bill) discount on NEXT YEAR. So it’s back to, “we’re sorry we did a bad job, please pay your bill in full as you leave” never mind that in this case, i’ve yet to get a bill that’s correct. Every bill has had errors in my favor and theirs. You can’t adequately bill someone? Hell I’ve tossed invoices when I messed up and just given the sponsor a free ride to show I wanted their future business. THis hotel is busting my ass about a bill i’ve yet to agree is correct.

This has happened 2x, well kinda 3x. Each one was a hotel that didn’t see me as a valued partner, but as the guy who no matter what happened the next four days, would be writing a check for more than 100k. When you think like that you don’t do your best job because you don’t have to. Every year I bust my ass to make sure my sponsors know I want them to succeed, because at the end of the conference, they will either come back or not, based on how I did. That is 100% NOT an issue for hotels. Because of how I think business should be run, I did exactly what they expected. I wrote checks for bad or non existent service. MY sponsors wouldn’t, not for a second, they’d say thank you, we won’t be back. Sadly some have, and I’ve regretted each time, and tried to make sure I learned from those mistakes. Attendees who were treated by me, like I am hotels, wouldn’t come back, and might ask for a refund. Heck I refund people 3 weeks from the conference. Hotels fuck you 6 months out if you need to cancel. Too bad so sad!

It’s a very one-sided relationship. Sadly the conference industry doesn’t help. Most organizers are marketing departments or internal event organizers, etc. While they have a budget target, etc, at the end of the day they don’t care. They still get paid, they can still eat. So what if there’s a 30% raping on top of $4 cans of soda, and $6 cupcakes. It’s not their money. I know they don’t care, because that’s how business works. If hotels didn’t have people lining up to pay $4/can for soda, they wouldn’t charge that.

So this is also kind of an open letter to my fellow organizers. We can do better. We should do better. I’m going to start doing better. To the hotels, well fuck you guys, you don’t care about me, and I’ve hardened my heart to you, so now we’re enemies and fighting each step of the way. That’s not how business should be, and really not how I want business to be done, but it seems in the short term, there’s no choice.

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Travel sucks, it really does. The TSA has made it absolutely miserable to go between two places in our country. BUT you can try to make it as painless as possible.

So here we go, a few helpful tidbits to help you (and me) get through security and on your way.

• Nothing has changed in the last few years with regards to shoes. Take your shoes off. Flip flops, sneakers, sexy boots, they all gotta come off and go on the belt, just do it. I actually have travel shoes i wear sometimes. They’re slip on deals, not really pretty and when not traveling their house shoes. Not slippers, they’ve functional shoes, I’m just not a slip on guy. BUT at the airport, shoes that go on and off fast are a big deal. I can’t say how often i’ve seen someone in fancy shoes (LADIES!) struggling to balance and take them off, then put them back on.
• If you don’t know if your laptop needs to be out of your laptop, it does. Err on the side of not slowing down the process. There’s like 2 bags that laptops can stay inside of and maybe 3 laptops that don’t need to be removed. Unless you know for sure you’ve got one of those, take it out. It always makes me wonder who those people are that in 2011 that don’t know laptops have to come out of bags.
• Is your phone in your pocket? OMG really? Pockets EMPTY! 
• Got kids, maybe do some drills at home? Nothing messes up the line more than the freaking out mom, annoyed dad, and kid with toys in his pockets, shoes on, who’s picking up on mom and dad’s mood and starting to freak out too.

• Prep your kid, we all benefit! I’ve seen pro families, and I’ve seen families I’ve wanted to murder. Preperation is key and you can tell the families that travel a lot or prepped ahead of time. It makes a ton of difference. I don’t have kids, so I can’t offer prep tips, but I’m pretty sure candy and rehearsals would be perfect! Or worse case, robitussin. But seriously, beready to go through security with your kid

• Airports tend to bring out the worst in us, but keep in check. Karma is a bitch. I thanked the gal from the front desk, apologized again to the line behind me, and dashed off to my gate.

OK that’s all I’ve got for ya, it should at least help you get through security and out of my way as efficiently as possible. I hope ;)

See you at DIA.

This blog post has been sponsored by CLEAR, the service that speeds you through airport security. CLEAR members save so much time at the airport, it’s like having Daylight Savings every time you travel! CLEAR, the (self-proclaimed) Official Sponsor of Daylight Saving Time, is celebrating the extra hour we get on Nov 6th with a series of travel and time-savings posts on their blog - and here, on my blog too.

To help you see what CLEAR is all about, they are offering my readers a special 3-month FREE trial! Don’t settle for just one extra hour this Daylight Savings. No need to deal with unpredictable security lines, the stress of rushing to your gate, or the time you waste getting to DEN extra early. Click here to get your pass and try CLEAR’s enhanced travel experience for yourself. Just enter my code (CMNDST12) in the promo code field on the payment page.

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I got back from my trip to LA and found out. I didn’t know Jim all that much, he ran the motorcycle museum below us, mostly opened on the weekends. He’d come up and chat once in a while, lend us a tool during the construction before we opened. He was a good guy, who loved motorcycles.

His kids came by shortly after his passing and held a wake in the museum, and since then it’s been closed up.

Last night I left the office and was taking the trash out and walk passed the dark windows of the museum. Now the lights would never be on at night anyway, but walking past I knew that they’d never be on again, at least not for Jims’ museum.

Death is a funny thing. I’ve been fairly blessed  in that my family hasn’t suffered many deaths. At least deaths of people I knew or had met. Great grand parents passed when I was a child. That’s changing of course as grand parents are getting older, but they’re still kicking.

But now other people in my life are passing, and it really does (as Steve said at Stanford) make you think and evaluate.

This is kind of a navel gazing post, but i just wanted to share that it’s weird as life goes on, that deaths start to occur and you really do start thinking about life, goals, that kind of shit.

I almost wrote this up and deleted it, but meh, I figured I’d post it just to put it out there, so that next year I can come look at it.

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I’m voting no, he’s voting yes.

The right answer, there isn’t one, at least not in the current initiative.

Here’s my understanding of 300. It forces small businesses to provide paid sick time for employees. This is great, and it bums me out we need a law for what should be a no brainer. Employees shouldn’t have to choose health vs. income. If you’re sick don’t go to work (obviously that can be gamed to no end, and happens all the time).

However many small businesses (Mine included) exist on the knife’s edge. Thankfully we don’t have any employees beyond Nicole and myself right now, because if we did, something like 300 would likely force us to lay off those employees and/or close our doors. No one wins in that scenario.

I’m an altruist. I admit it, and am not ashamed of it. My conferences are cheap because I think thats the right thing to do. I could probably charge more now, and make a lot more money. But that’s not what I believe is the right course of action. In my perfect world businesses do the right thing for all concerned NOT just shareholders. When they can they offer benefits, 401k, etc to their employees, they do it. When they can’t, they don’t. The obvious goal being to provide for your employees because they’re hugely valuable.

Things like 300 make the assumption that small business owners are slime bags, who choose to work their people to the bone and treat them like disposable resources. Some do, some don’t. 300 doesn’t care which you fall into. 300 forces a single course of action no matter what.

My solution? It just now occurred to me while thinking “I wish I had a better answer”. Now I do. I’m very anti laws to enforce behavior. They never work out like expected, and tend to do more bad than good. So how’s about this.

Instead of forcing small businesses to provide something they may not be able to provide therefore forcing them to close their doors (hello, bad for the economy). Give a tax credit to those who can/do provide paid time off? Those small businesses that can’t do it lest they go under, don’t suffer and can try to become a business that can provide for it’s people. Those businesses that can provide paid time off, get a break. Maybe it’s 50% of the total paid time off they offered over the year, i don’t know.

I don’t like adding laws, but if we have to add them, let’s make them rewards for doing the right thing, not barriers and limiters. Heck, you could even make the reward something that comes out of quarterly taxes, so that employers see a more immediate return on their trying to provide a good work environment?

What do you think? I’m still voting no on 300 because it’s a bad idea as it stands. I’d vet yes in a heartbeat for something like what I’ve proposed.

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I’m sure there’s lot’s of linux users out there, there’s also probably a lot of Pine users and Mac PPC owners, that doesn’t mean they matter.

Linux folks are used to adversity and being an undervalued minority, so really nothing is changing for them. If they want AIR, let ‘em compile their own.

Sorry folks, sometimes you have to cut bait and move on.

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I have something to share with you ‘busy’ people. We’re all busy, just some of us are busy doing shit instead of just saying it. Shut your pie hole, and get shit done!

I’m sure it’s a ‘for lack of more interesting things to say’ type of problem, but really if you’ve got time in your startup or whatever to tweet about being busy… you’re doing it wrong. Run your damn business, stop telling us about it.

I have no respect for people who say (or tweet) that type of thing. As if running 360|Conferences, Cocoa Magazine, and everything else I do, didn’t keep me busy, you don’t see me telling anyone who’ll listen how many hours a day I put in, what time I get up or go to bed, etc.

It’s simple, when you think to yourself, “Oh I should tweet some cryptic tweet about how awesome I am because I’m really busy, and that will make people think i’m even cooler…. STOP don’t do it, take 30 seconds… breathe, then get back to work.

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Below are the commercials for the Xoom, and the iPad. Notice anything? Motorola spends their time with spaceships, and flashy weirdness, some dude looking around the cockpit of a space pod, talking about technology specs (as a geek this appeals to me, but I’m the minority. I don’t need an ad to decide to buy something) and showing perhaps, 10 seconds of actual device screen, and most of that is a game. I get that the commercial is aimed at showing the game playability of the Xoom. Great, that commercial should be 3-4 down the line. Establish the device as usable first, then highlight game play (if you have to)

Now look at the iPad commercial.

Notice anything? It spends the entire time with nothing but the device. The hands belong to someone, but we don’t need to see him, nor do we need to see him approach the chair, look bewildered about the iPad just sitting on the chair unattended and then sit down, look around some more, be amazed at the quality of the chair’s leather, appreciate the stitching, etc, etc. We see hands using the iPad to do a number of things. Not one thing, many. Sure IMO they’re mostly stupid things I almost never do on my iPad, but the point is, they show how to use the iPad.

Motorola, fire your ad firm. Hire someone who’s at least used an iPad, and hopefully someone who’s used a Xoom. I know there isn’t a lot of apps made just for the xoom, that’s fine, the iPad commercial focuses on all built in apps. Sure later ones have focused on third party apps, but launch commercials are just the apps Apple shipped it with. Surely there’re enough built in honeycomb apps to make a 30 second commercial. Heck look at Apple. Photo viewer, video player, maps, calendar, etc. Nothing crazy, nothing flashy or “OMG THAT APP IS ON A TABLET!!!!” just everyday use apps.

I almost wonder if Motorola hired the same firm HP did with the pre commercials? I’m sure some ad wonk Don Draper wannabe will explain the ad is less about the device and more about the futuristic feel of it, or some ad wonk bullshit. That’s not what sells things in 2011. Maybe it did in the 70s and 80s when consumers (no offense mom and dad) were a bit more stupid and easily confused, but that’s not how it works now. LEARN OR DIE.

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Overall, I had a good time. Having been to Disney World with my mom two years ago, there wasn’t much “awe” happening since in 2 years Disney hasn’t done much to the place.

Magic Kingdom

I was really bummed that the Haunted Mansion wasn’t all “nightmare Before Christmas”-ed out. Must be a CA thing? Overall the park wasn’t too crazy, crowded to be sure, but not bad. It’s funny tho, i was talking to Mike Lee about his recent trip to the Magic Kingdom and he was saying how it’s odd when you see things not go right. Disney (like Apple) tries really hard to manage the entire experience, and when something goes wrong it’s glaringly wrong. Well we definitely had the BMF experience at the Kingdom.

Apparently part of experience now when waiting in line is to have the line be less a line, and more a mob. On two, maybe three rides when the iron bound queue ended and we got into the actual ride building, Disney employees informed us that the line wasn’t single file, fill all available space. I’m guessing as a way to make the lines outside seem shorter, or something. However as in all cases with mobs, it quickly went from “happiest place on earth” to “mob rules; cut in front, elbow and kick your way into the Pirates of the Caribbean”

So that kinda sucked and really ruined the experience of the ride. Thankfully most lines weren’t too long in general, and we fast passed the popular stuff.

Christmas day, we were flying home, so after breakfast with the fam we went to epcot to walk around. To get from breakfast to Epcot/our hotel we had to go past the Magic Kingdom. Here I was thinking, “Who the hell wants to be at Disney World on Christmas day?” Turns out, a lot of people do! We asked the gal behind the counter at hour hotel about it and she said, at around noon that day they were at “level 3″ meaning only season pass holders and resort guests could get in. The park was already turning away folks who were staying elsewhere or driving in. ON CHRISTMAS DAY! She said on New Years Eve day, they’ll be at “level 4″ meaning once you leave, you can’t get back in, and even resort guests and season pass holders might not get in.

I gotta admit, I’m amazed that it’s that busy on Christmas. New Years, sure, I bet it’s a pretty fun party, but christmas?!

Oh and Space Mountain, the new music sucks. I need a fast rock track to make the ride fun, the current music is way to mellow, i found myself just sitting there waiting for the ride to end.

Epcot

My favorite part of being in Orlando is Epcot. Mostly because of the world tour part, and beer. Epcot itself is fun, the rides are cool, and the new (even new to me) Nemo ride is pretty sweet. Actually the ride is lame, but there’s an aquarium attached (you can just walk into that part, the ride exits there) that is really awesome.

It’s funny, we went to a beer/snack cart in the United Kingdom Pavilion, and i got mocked (rightfully so) for ordering a Stella.

Also, if you like trying candy we don’t get in the states, the Twinnings Tea shop has a pretty good, but small selection. SKIP the turkish Delight. This ain’t Narnia!

Thankfully, with the Magic Kingdom being so crowded on Christmas day, Epcot was not. We breezed thru the park using up the last of our meal plan snacks with hardly anyone else around. AWESOME!

Meal Plans

I dont think the meal plans are worth it. Ours was actually free with our package booking, so that was nice. I’d have been annoyed if I had paid for it. For one thing it’s very rigid. A “meal” is an entree, drink (non alcoholic) and dessert. I don’t like dessert and would often prefer an appetizer, no go cowboy! (Props to the waiter at Nine Dragons in Epcot. he hooked us up with some apps for free. Course with a party of 8 and 18% tip built in, why not make sure we’re happy. I know we added a little more tip to the bill)

The way the plan (ours at least) worked was we got 4 meals, 4 snacks, and 4 quicks. After cracking the code on what exactly each of those was, then it was a matter of scoping out the icon on the menus around the parks to see what applied and what didn’t, and then having to tell the worker, “I want a snack, what’s that entail here?” every time.

So overall it was way more effort than it was worth.

Connectivity

I understand we’re supposed to be in the park, spending money, etc, but is it that out of the question to make our time at the resorts more enjoyable?

1. wifi ain’t cheap, i know the idea (to hotels) is that if you’re paying a lot to be at a resort, $10-$20 for wifi (per DAY!!) is nothing to skoff at. Problem is, that it is. We had the mifi (crappy signal) but really, just give the wifi away, the number of guests who actually use it will never be that many. Shoot, there wasn’t even lobby wifi. Come on Disney! Don’t nickel and dime your guests!

2. AT&T sucks. I know that’s not Disney’s problem, but bears mentioning. I never had more than about 1-2 bars, and was constantly losing my data connection. Even a few times fell to EDGE, and even “Searching” I suspect that was mainly due to overload, but come on there’s plenty of places to hide some towers in the parks.

So, good time overall

Ok that’s a quick and dirty run down of my christmas (oh and along with being at Disney World on Christmas, flying on Christmas is also very popular! WTF) vacation.

All in all, a good time.

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