It worked awesome!

There were two things we used, Eventbrite’s iPhone app and the Square reader and iPhone app.

First eventbrite’s app

The Upside

It worked really well. We loaded the Ignite Denver account onto Nicole and Shelly’s phones and as people came for Ignite, we were able to to check them off. It was great not needing printed lists, and sharpies to cross off names, etc.

It was great that one phone could see who the other had checked off.

The downside

I doesn’t show “will call” people. Or rather it shows them but doesn’t indicate that they still need to pay. The printed check in lists, put an orange highlight with a note about needing to pay at the door. The iPone app doesn’t do that so folks who don’t remember or choose not to remember that they need to pay, slide right in. Not a really big deal, since there’s ever only a few of those types of tickets at Ignite Denver, but I can see that being a problem for other events.

Square Reader

When I first got my Square at WWDC, I figured I’d have little to no use for it. Maybe we’d be the only garage sale around that took credit cards, but otherwise I couldn’t see many uses. Until we decided that to continue existing, Ignite Denver had to charge $5.

We used Eventbrite, to sell tickets, but always (unless we sell out) sell tickets at the door. Normally it’s cash (or check) only.

This time we could take credit cards, and it rocked!!  I actually wish we used the iPad app, which supports custom “items” but it was still easy to use the iPhone version.

I will say this, the android version. SUCKS. We tried to use it first and got nothing. No user feedback, etc. switched to the iPhone version and it was cake. “swipe faster, bad read” Etc. it was easy to get it figured out.

We didn’t sell a bunch of at the door tickets, but it was nice to just be able to accept credit cards and be done with it.

The app worked great, as did the service. We might have even convinced the theater to look into using Square vs. their existing, expensive POS system.

Over all I’m very very happy with our use of technology, and look forward to using these tools at our larger events. Especially Eventbrite’s app.

Popular Mechanics (iTunes Link), might be the exception for many reasons.

1. They priced the app right. 1.99. It’s a beta, so I hope they see that the price is a huge deal and keep it at something reasonable, and below the dead tree edition.

2. They don’t go rich media crazy like Wired did. There’s plenty of pages of simple text for reading. Maybe a nice transition of a graphic element sliding in slightly after the page transition finishes, but every page isn’t a multimedia orgy.

3. They started slow. Both Men’s Health and Wired, dove right in with high priced, “billed as complete” as far as I know offerings. It’s nice to see Pop. Mech. admit they’re testing the waters.

4. They valued consumer feedback. The app asks you (sadly it doesn’t seem to know that I’ve already done the survey, which is a might annoying) to fill out a survey about your experience with the app. The content, the ads, etc. Neither Wired nor MH, seem to care. In fact I had trouble with the MH app (It ate my $5 issue) and it took me hours to find an email to ask for help, and the email bounced. The support site, is only for subscribers. FAIL on so many levels, the app is deleted from my iPad.

5. don’t waste space. Honestly I’m not sure how big the PM app is, but I don’t think it was as big as Wired. I don’t want my magazines to take up so much space I’m debating what to sync and not sync, video or magazine. etc. Bloat is overrated.

I’m really digging the Pop. Mech. issue so far. As always great content, but also a pleasing experience. I’m not taping, swiping, and pinching every element to see if there’s something hidden like in other magazine apps. I’m very hopeful that they learn the right lessons from this beta, and create a digital magazine worth subscribing too.

For me that would be.

1. Not $5 an issue. between $2 and $3 i think is the sweet spot. I don’t want to pay as much or more than the dead tree edition costs.
2. Subscription price that makes sense. Not more than the dead tree, and not (digital) cover price X 12
3. Leave the multi media orgy for others. Every issue should be just interactive enough to make sure I don’t think they simply uploaded a PDF of the print issue. I don’t need that much interactivity, it takes away from the content.

Still there’s so little that would have to be done to make the iPad SO incredibly awesome for creators, and open doors left and right. I know it’s possible, iThoughtsHD (iTunes Link), a great mind mapping app has already done it!

When building a mind map, like many tools on the iPad, you can save off to the cloud somewhere, box.net, dropbox,etc. Unlike many apps, and all Apple apps. You can load from cloud.

It’s that easy. They did why didn’t/hasn’t Apple?

I caved, and paid $10 for Pages. Complete waste of money. I edit a lot of pages files. Sponsor packets,etc. All the time. I’d love to pull one up on my iPad, edit, and without having to think about plugging into iTunes, copying the files out of iTunes back to my iDisk where they live, overwriting the old one.

Pages, and most apps, come kinda close, you can access the file, pull it in locally, make edits, but then you’re stuck, the document is trapped in the iPad and iTunes.

Why not make the iPad apps (at least the Apple ones) more connected to Oh I dunno, say Apple’s own cloud services. iWork.com and mobileMe. Some of us (still) pay for mobileMe hoping it’ll mature and actually be useful. I have no idea what iWork.com is for, but it seems like it’d make perfect sense to tie the iWork iPad apps (maybe the new iLife ones too) to Apple’s own (though dropbox, et. al. would be nice too) services to extend their usefulness.

Please Apple here my plea! The iPad is great for games and consumer shit, hook those of us who create up! It can’t be hard, a third party did it! You can too!

Sure there’s a part of all of us that wants to do things on our own, or own way. But in business especially I think that’s a kiss of death more often than not.

In particular I’m talking about conferences. I’m pretty good at it. I find interesting people, technical experts, etc and get all together under one roof. It’s a ton of fun, I wake up every day loving it. The actual days of the event, I’m moderately calm and collected, because I have my shit together. I obsess, and freak out up until the first day, after that I’m reasonably sure I’m good to go.

So yeah, the days that people actually see me, I’m happy, I’m talking to people, hanging out an joking. That doesn’t in any way shape or form, mean the 6 or so months leading up to that aren’t full of stress, craziness, and working my ass off.

Yet somehow it’s caused at least a few folks I know of to decide they want in on the action. Fair enough, after all, it’s business.

It’s business!

You don’t go into business without a plan. Heck, the first 360|Flex, wasn’t a business, it was a one off, a completely lark. After that Tom and I realized it was fun and we enjoyed it, and other people seemed to like the event. THEN it became a business. A not profitable business the first few events.

This ain’t the field of dreams!

You can’t just say, “Hey everyone! I just made up a new event, come on out” and expect to be a success. Well if you live in Boulder that seems to work ok, otherwise not really. You have to get people involved, wrangle speakers and sponsors, etc. I’ve seen one event almost implode costing the organizer a buttload of money because it seemed they thought, that just organizing the event was enough. That people would flock from near and far to attend. I’ve also seen a recent event (most likely, sadly I’m the only conference organizer that believes in transparency as far as I know) lose a ton of money because the organizer didn’t realize how much everything costs, didn’t realize how much to charge attendees, etc.

I’m no expert, I don’t intend to stop learning, but I did learn the hard way, what works and what doesn’t. I’m still learning that.

What really irks me about this “problem” is that not only does it impact my business in the short term, people choosing that event over mine (when they’re in the same space) but it hurts consumers/attendees, and even sponsors. They waste their money on what turns out to be a less than awesome event, with little chance of repeating, and are now jaded.

Thankfully I have a history of success now, but still, kinda bums me out.

Oh and if someone tries to tell you conferences are dead, just turn around and walk away. They’re either an online event snake oil peddler, or out of touch with the realities of business and events.

Just sayin.

I’m wondering how much all these folks are considering the future. Not 2044 when we have iPhones in our heads, but a 2 months from now, maybe 3. Clearly AT&T had a plan beyond “Making data plans more affordable and available for all. 98% of our users don’t even use close to 2g” and all. I mean we’ve met AT&T right? When have they done something for their customers, beyond send cease and desist letters when we email them.

So here’s what I’m wondering..

Skype on 3G… how much are we gonna use that? How much will that impact data use? I can see 2gb going fast with a couple business calls a week.

Front facing camera and some sort of iChat for iPhone… Will we get it? Who knows, rumors (again) say yes. How much will video chatting use up your data use?

Backgrounding of Pandora? How much data do you think you’ll use streaming pandora at work every day? On your jog? at the gym? at your desk?

There’s a lot (possibly) coming soon that will hugely impact data usage. Surprised AT&T pre-empted all that with a change in rates?

A change that by next week we’ll have mostly forgotten in the euphoria of a steve-note, new devices, and mac pros, and robot unicorns. AT&T for their cluelessness in dealing with customers, isn’t stupid, and they just roped a ton of schmoes into very restrictive plans.

Take a long the view… it’s a different picture. I’ll be keeping my unlimited plan thank you.

It pretty much supports my assumptions on the mobile platform space right now.

iPhone, iPad, and Android are all already supported, WinMo (unclear, but I assume phone 7, but it was 6 months ago) is the next highest demanded platform, by a large margin. Pre and Crackberry bring up the final two spots.

Sure it’s anecdotal, but I can’t help but wonder if dropbox doesn’t serve as a microcosm of the mobile space? Clearly with their business on the line dropbox is pursuing the most demanded platforms first, sorry Pre folks, I know you love your phones, but you bet a lame horse.

Looking at these screen shots, what incentive is there for me to buy the eBook version. Bear in mind, I have free shipping with Amazon prime. Though even with shipping, if I wasn’t in a hurry, regular shipping doesn’t cost much, and is often free if I’m in no hurry.

So really where’s the benefit of buying an eBook? Less than $3 dollars savings? Really? Over a paperback in two cases?! The middle book isn’t released yet, should we guess how it’s paperback price will look compared to the Kindle price?

This is such a huge fail, and it’s Amazon, and the Publishing Industries’ to share. They’ve both taken what was IMO a promising start to revolutionizing publishing, and forced it back into 1980.

I know Amazon lost (way to stick to your guns and fight for your customers) and caved to the publishers, but now rather than use their new found power (i’m talking about the publishing companies) to find a reasonable balance in price and deliverable, they’ve run the price right back up to where it makes no sense at all for the consumer.

It feels like they’re trying to kill ebooks, by making them not worth the price. Way to be green publishers.

Green? Yeah green. By making eBooks so unattractively priced, the Publishing industry in encouraging our continued attack on the environment. Maybe they hope earth will choke on green house gasses before they have to come to terms with technology and the changing landscape of publishing? If we’re all too busy gasping for air, we won’t notice that books are to blame. (Yes that’s over the top, but illustrated my point)

On top of this completely retarded pricing, that more or less incentivizes me to purchase a dead tree copy of all three books, each eBook is DRM’ed. Each of these are listed with Text-Speach disabled. So not only am I paying an outrageous price for my eBook, but the publishers are telling me to fuck off, I get no actual features that make an eBook great. And of course, I can’t use the eVersion outside the kindle.

So I pay pretty much the same price for paper or eBook. Yet with paper I can sell the book to a used book store, loan it to n number of friends, give it away, keep it for the next 30 years, etc. Where as with the Kindle version (this is aimed at you completely Amazon) I can’t loan it out, I can’t sell it, I can’t gift it, I can’t have my Kindle read it to me while I fold clothes, and should the Kindle platform die, I can’t even re-read it. Where’s the incentive in buying the eBook version?

Amazon, you came so close to crushing it. Really, you were right there. the Nook, sucks, IMO. Most of the other craptastic devices being crapped out every other day, by mostly no name vendors stand no chance at ever being anything more than Marginal. You were the market leader. Now… my Kindle is full of things I’ve downloaded off the web. Not pirated content, tho that’s an option, but content i can get from free from sites like instapaper, the Calibre desktop app, etc.

Sorry Amazon, I’m not giving you or these lame ass publishers money. It only encourages this terrible anti-consumer behavior. One of both of you will learn, and it appears it’s gonna have to be the hard way, for you and consumers. Way to go.

Authors; Tery Brooks, John Scalzi, George RR Martin, Jessica Livingston, John Birmingham, et. al. Stand up, you’re impacted just as much as consumers. It’s not 1980 any more, times change, help your publishers figure that out. If I could pay you all directly, for an open, DRM-free eBook file, I’d do it in a heartbeat!

Here’s my thoughts on the whole thing (the open letter, Flash, Apple Culture)

1. It’s Apple’s phone. I don’t want Flash on the iPhone because it often has trouble enough running native apps. I haven’t missed flash once on my iPhone. i DO want Flash on the iPad. I think it makes way more sense. The CPU is faster, the screen is bigger. I’d watch hulu, CBS, NBC, etc on my iPad. I love Adobe, I love Flex and Flash (like any programming language, the shitty apps, are written by shitty developers. To say there aren’t stinkers in the app store would be an outright lie), but it’s Apple’s toy.

I’m glad Adobe finally decided to move on!

Rather than see Apple go to an exclusive event for executives who don’t want to touch the unwashed masses, I’d love to see Apple support the developer community. Hey Steve, Phil, et. al. Come to the next 360|iDev. Meet the people writing the apps, meet the developers who bought 4 iPads. After all, they (IMHO) more than any one in attendance at Web 2.0 Summit, are the people important to Apple. The Developer community is buying iPads like their going out of style, buying each other’s apps/games, etc. They’re the early adopters, the strongest pro-Apple voices, etc.

I do agree with the letter in so far as the Apple of Today isn’t the Apple I fell in love with. It’s not the Apple of the Powerbook, the Newton, the Performa. Times change, and (as many do) if you argue bank accounts as an indicator, Apple is doing something right. I’m tickled pink (I’d be more tickled if I owned Apple stock) that Apple isn’t $8/share. I remember when it was. As a kid in school, I checked the price daily in the paper before I left the house. I saved and saved and bought a Newton, I bought a powerbook 510 for College (ok well my folks did). But I’d love to see that Apple (tempered by age, fine) come back. The Apple of “Think Different”, the Apple of Ellen Feiss.

Embrace the community that loves and supports you. Embrace the community that was there before the iPhone, before Unibody macs, etc. Embrace the community writing the apps that make the devices awesome.

What’s the future hold for Apple, who knows. I’d love to see them take a more active, supportive role in the community that exists around them though.

To screw Apple. It’s clear that no matter how much, begging, suing (this is a bad idea anyways), cajoling, “I’m with Adobe”ing, etc, takes place, Apple has given the one finger salute to Adobe. That’s that. It’s their phone, there’s lots of other handsets for Adobe to play with.

Frankly, as much as I’d love to have Flash on my iPad (not my iPhone though) it’s Apple’s call. I don’t agree, but since they don’t call me to ask my opinion, I assume they don’t care.

Palm is for sale. The Pre is a nice phone, it’s actually frakkin sexy, I dig it. WebOS, isn’t that bad either. If Palm had 1. not gone with Verizon, and 2. listenned to their developer community, and 3. not been retards about brand/marketing/and reach, the Pre would be a huge hit. Instead, Palm is for sale.

Picture this.

Adobe buys Palm. Retools WebOS (or goes android, but I think that’s a bad idea) to be more Flash focused. Basically create a “Flash Phone” Build out a marketplace, somewhere between Draconian Apple, and Hippy-free-for-all Google, for Flash devs to build and sell their apps. SELL. Adobe, you build the market, and back out. Don’t start building your own things and giving them away for free. That screws your community over, cut it out!

Flash Devs have been denied a reliable, useful marketplace… well pretty much forever. Companies like Litl are working on devices to show how awesome Flash apps (Channels) can be, and hopefully help developers make money too. Adobe could easily kill some of their soon-to-be-dead-but-no-one-knows-it-yet projects, and focus on a mobile SDK for Devs to build stand alone “apps” that the “Flash Phone” could run.

Apps that exist as good citizens, outside a browser, as a standalone executable/process. They kill when closed, and don’t burn through the CPU. This is totally possible!

I know I’d buy a Flash Phone (assuming it’s the Pre aka nice hardware) in a heartbeat. I’d want to support the community, but I also think it’s a huge untapped market. Look at the flash content out there on the web! So much could easily become apps.

Flash Devs need to stop giving everything away in the hope of attracting consulting business! Build things people will pay for, and sell them! You guys are your own worst enemy! You’re not helping the community!

So Adobe, if you’re reading this, I know hardware isn’t your thing, but hey, consumer electronics wasn’t Apple’s when they launched the iPod (hardware still was, I know, it’s an imperfect comparison), and they’ve pretty much crushed that market now. You need to give up on the iPhone, yeah I know it’s the pits, but rather than waste time suing, being snarky on stage at MAX, and building hacky work arounds in Flash Pro, move on. You’re bigger than this “Let me in! Let me in!” nonsense. I want Adobe to shine, and rock the house! I want Adobe to do what it does best! Innovate! Build tools that let developers do mind blowing things! Now… Provide hardware for those mind blowing things to live on!

Ok that’s it! What do you think?

Don’t get me wrong, it’s pretty, but not useful. Yet.

And before you decide I’m just an Apple hater, let me lay out my credentials for those that don’t know me.

I own:

Unibody Macbook, 2 Minis, 3 iPods (including an iPod Photo), 2 iPhones, 1 iPad, 2 Airport Express, 1 Airport Extreme, my wife has a white plastic macbook.

I’ve Previously owned:

a Macbook Pro, Newton 110, Powerbook 510, Performa.  I think it’s safe to say my fanboi-ness is secure.

That out of the way.

The iPad is a very pretty device, and if your life (as some do) revolves around reading websites, watching videos, and …. well that’s it. Checking email I suppose too. Then the iPad is the perfect toy for you (albeit, for those simple tasks, the price IMO is a bit steep).

I tried. I didn’t write this review the night i got my iPad, I didn’t write it Sunday night, I waited and actually tried to do things I’d normally grab my Macbook for.

First I went up on my deck, to get some sun, and enjoy working outside. Since I was just gonna reply to a few emails, I grabbed the iPad.

• While I enjoy seeing myself, i don’t want to watch my face as I type emails. That’s easily fixable though, so it’s not a knock. Why Apple is obsessed with uselessly glossy screens is beyond me.
• First I tried holding it and typing with my thumbs. I prefer landscape mode, and have locked it in that orientation. I have big hands, so it’s quite possible, but not a long term thing. Then I set it in my lap, as many have proclaimed is the perfect use case… I got a sore neck. By this time I’d responded (lengthy responses sure) to two emails. Perhaps if I invested in a $40 (?) case from Apple that i could sit on our patio table, and use? Or buy a Bluetooth keyboard?
• One email I needed to send an export of attendee data to. I couldn’t. The export is .xls of CSV. kudos to Mobile Safari for opening the .xls and showing me, but I needed to send it to some one. Sure the iPhone doesn’t support this, but if the iPad is a revolutionary bridge device between my iPhone and a laptop, I expect a few laptop like things to be there.
• Of course since I can’t run two things at once, I had to close out mail.app mid compose to look up a discount code for a sponsor. Close mail, open safari, go to eventbrite, copy the code, close safari, open mail.app
• Then I thought I’d take a break, check on my Kingdom and my weird little people on Planet Wilker. Thankfully the display is so crisp and bright, it overpowers (mostly) the sun, so i could actually enjoy those games.

Last night I went to a user group meeting, taking only my Mifi and my iPad.

• The auto brightness doesn’t seem very responsive, so I was routinely blinded when loading something with a white screen in the darkened room. No biggy really, annoying a little, sure, but not a “Damn you Apple”
• I had two tasks I was hoping to get done, or at least get started, while listening to the presentation. Write an email to attendees of 360|iDev (thru eventbrite.com’s email feature), and compose the last speaker email to speakers at 360|iDev using mailchimp. The result. FAIL. Both websites use HTML based text editors, apparently not the html web that Apple supports. Kinda crappy. Can’t use Flash, can’t use some HTML…
• So I spent the UG meeting, not using my iPad except to occasionally tweet, and that was only because my iPhone was in my pocket

I’ve tried to replace some of the things I do on my iPhone and my laptop

• I completely understand why Apple made the iPad support iPhone apps. It’s nice to launch and crow about 100k + apps. I have yet to use an iPhone app on the iPad that wasn’t completely and utterly fail. Why use it in 1x mode? I’ll just fire up my iPhone. In 2x mode, no app escapes the ugly tree. I understand the logic, but think Apple should have given developers more time to get their apps ready. I mean really, no facebook app? Hell, the mobileMe app… uh Apple. I know you want me to shell out $30 for the iWorks, but I’d love to be able to access my mobileMe account in a native iPad app, how about that?
• I think the iPad will be much more interesting 3 months from now. Now that developers have an actual device to test with, those that (I can’t blame them) waited to actually use the device before building apps for it, will begin releasing apps. Right now the iPad app store is woe-fully anemic… well maybe not if you’re independently wealthy, and can afford every $9.99 app, LOL. Even then, there’s only a small list of apps I’m buying later, as I feel richer. Most of the apps I want, aren’t there.

Yeah Apple is about the experience, I agree, and sure surfing the web is very nice, if you only want to surf the web and consume. If you actually want to create… well so far the iPad hasn’t done much to support creation. I read one review that gushed and gushed about how awesome surfing the web is. OK sure, but I don’t spend my day complaining about surfing the web now.

So what do I like?

• The feel of it. It’s a nice piece of equipment. The screen (once covered in a smudge/glare free cover) is awesome. Sure I’d like to not have letterboxing when I watch a movie but whatever, that’s a first world problem, and not that important to me.
• The OS, it’s the iPhone OS, which while I wish wasn’t so closed off, and anti-hacker (Pro user), it’s an easy OS to understand.
• The Apps. iPad apps, are nice. They use the screen really well. Those that will shine are the ones that didn’t simply recompile for the larger device.
• The future potential. The iPad right now, for me is a cute toy that gets attention, and let’s me play a few games, and waste time. The iPad in 6 months, could seriously kick ass. There will be more apps that are useful, there will be (Please Apple, it’s kinda obvious) some way for me to work on files in mobileMe (or Googledocs) over the cloud. Screw this dragging files into iTunes, and back and forth. It’s 2010 Apple, you have a cloud storage service, that people are paying money for now. Tie that in to your devices!

What don’t I like? (and please, you don’t have to agree, I welcome your opinion, but if Apple makes you happy with what they deliver, don’t try to tell me what I should be happy too)

• It’s a bit heavy. Not really a “Bad mark” but it’s not light.
• The video app needs an update. Looking at my movies, it’s fine to see the thumbnail and name. Looking at TV shows. A thumbnail from an episode, isn’t helpful. I had 6 icons. Some Seinfeld, some Big Bang Theory. No labels. I had to open one up to see that it was the folder for a season of that show. I like the breakdown by season, that’s nice, but not having any visible clue, it’s like hunting around to find the show you want to watch.
• The single port. This is totally an Apple thing, and I wasn’t surprised, that they’d only have a dock connector, and sell $29 things that plug into the dock connector. Doesn’t mean I think it’s ok.
• The lack of Flash. I don’t actually miss Flash THAT much, because I’ve had my iPhone for a while. I think flash on the iPhone isn’t really a deal breaker. But the iPad is another device entirely. I expect on a media consumption tablet, that I could hit up Hulu, or youtube (fuck having a separate app, that’s lame), or any of the what? 80% of the web that uses flash to deliver content. It’s a business play pure and simple, and as a business person, I can’t find fault. As a consumer, hacker, and person who tries to see thru bull shit, I think it’s weak sauce. “Open Web”, my ass, it’s the “Apple Web”, and them trying to come off like it’s anything but a power grab, is disingenuous at best.
• the iPad of now. If 360|iDev wasn’t the weak after iPadmas, I probably would have waited. It just doesn’t do anything I can’t do now with the tools I have. I don’t need “an semi-adequate alternative” I need a “solid replacement”… the iPad isn’t there.