Ok that said, I’m not an American car guy. in fact I’ve never

owned, been inclined to own, or liked anything made in America. Sure there’s some nice whips coming out of Detroit, but none made me want to walk away from my beloved Austrian Engineering.

While I’m not about to sell my paid off A4 to get a Volt, if my situation was different, the Volt would be a contender.

But the Volt is a nice looking ride. Externally it’s a sporty little hatchback, with clean lines and some definite aggressiveness. The headlights (usually my first impression is based on them) are nice and angular. They were your basic Halogen, which felt cheap to me.

Before I go inside, my only complaints on the exterior are: the mirrors are a bit big and stick out like Alfalfa’s ears, and at least on the model I drove, weren’t automatic when parking, etc. And the front end sticks a bit out from the wheels. Even with just me in the car, pulling out of the alley I park in caused some scraping. My A4 with sport suspension has no issues. Big nose.

Ok interior stuff.

The inside is pretty nice. A good amount of brushed alum, which always adds class :)

The console is all touch button goodness,  with very few actual moving buttons. I found the interior quite nice, which is usually what I hate the most about american cars. Chrome does not make something that sucks, better on it’s own.

My unit came with Navigation, it was ass.  One of the worst UX’s I’ve ever seen. The screen was way too busy, the touch screen (oh yeah, the center screen is a touch screen!) buttons were confusing, and overall it wasn’t fun to use. Worse yet, if you were moving you couldn’t use it. On the move and need to change your destination? Too bad. Find yourself lost, too bad. I understand it’s a safety feature, my car displays a disclaimer that the passenger should be the one to use the nav while in motion. The Volt straight up locks the user out of the Nav until you come to a stop.

This is one of the less busy nav screens.

As you can see, the buttons are quite nice, pretty responsive.

The only downside of this dashboard…. It’s packed with buttons. A few times I found myself driving and staring at the dash trying to find the button to change the temperature or radio station.

Much like a prius the Volt has a gas motor as well. Unlike the Prius the motor is just to generate electricity, not provide drive power. Accelerating simply takes more juice, but you never get a bump from an engine.

The battery is only good for about 30 miles or so, then you switch to the gas motor. It’s very flawless, I didn’t even feel it. If your daily drive was under 40 miles you’d almost never use gas as long as you got to charge the car at night. If you could plug in during the day you’d be golden.

Also like the the Prius, the Volt has a mesmerizing display showing energy usage and flow as well as a fun little ball that bobs up and down to show you how your driving is impacting energy usage. The data and graph types will love the display. It’s chock full of neat tidbits about your driving and energy usage.

I can see why Prius people love to draft, you quickly get to a place where you want that ball to be neutral at least. Once you’ve used up your battery, I’m pretty sure you’re done. I did notice once or twice “Motor and Battery” as the driving force, but once I was on gas, it never that I saw went to “battery power” only. I wish when idling or coasting, the motor would charge the battery. Maybe it does, since on 110 it takes 8 hours to charge it, the motor just may not make a dent.

Speaking of charging, the Volt does not like sharing outlets. Twice i popped my GFI outlet while having the Volt.

I was definitely bummed when they said they needed it back, it was a fun car to drive. I was very impressed. I got tons of questions and everyone i saw asked about it, which was cool. I definitely hope to see more vehicles like the volt in the marketplace. I really… REALLY hope Audi rolls something like it out. While I do love my Turbo charger, I might sway to the Hybrid side.

Oh and the storage space.. While no where near a sport back like the A4, it did hold two full sized suitcases, and then some, so that’s not bad.

Lately they’ve added to the Board of Directors which is what caused the twitter discussion. I should be clear I have no problems with anyone on the list, and actually really respect Joel Spolsky. However no one on that list represents the “app maker” community. Sure many of them employ and manage app developers. Some of them make money from developers leveraging their platform, some of them love talking about apps. But for something called the “App Developers Alliance” I’d expect people actively developing apps to be on the BOD. And that doesn’t seem to be the case.

I mean as a comparison, Appsterdam is run by people making apps. Not people managing people who make apps, or people who invest in apps, or who want to sell ad networks to app makers. It’s run by coders.

It seems the whole point of the alliance is to bring together those who have platforms they want developers to use (buy), and then, well I don’t know what after that. Looking at the service discounts, it’s a mix of companies that represent the BOD’s employers or investments, which seems a little shady to me.

They’re also not open to criticism it seems because After Tim and I made our points the conversation went dead. I personally avoid companies who can’t operate transparently, ESPECIALLY when it comes to criticisms. It’s also worrisome that when confronted on the lack of app developers on the BOD, the conversation ends.

I’m not (yet) condemning the concept of the App Developers Alliance, but I am seriously questioning it’s motives, and will be watching with great interest. I think things like 360|iDev and 360|Flex would be a perfect fit. Not from a sponsor standpoint (they do mention loving to sponsor events, but I suspect that’s just for marketing purposes). I think events that are really and truly focused on the developer community make a ton of sense for an organization that also claims to be focused on the developer community. If our focuses align, it seems like a great fit. The “if” is the big question right now, and I’m waiting to see if there’s an answer.

Their reasons for not being fans of kickstarter are their own, and while I agree Kickstarter needs some overhauling, I’m not opposed to it in general, in fact I’ve backed 3 things.

I do think they should take a little oversight, and implement some rules. I don’t normally like rules for the sake of rules, but a good case in point is a project I backed called “The Present”. I backed it in late 2011. It funded the next month. The planned ship date was “beginning of 2012″ well even loosely, that would be what? First quarter? I backed it because the intro movie was incredibly inspirational to me. I backed it because at the time, time was on my mind.

16 updates since funding, no new ship date is known, and the creator (I’m sure a great guy) seems to be traveling the globe, making (admittedly) very cool videos to share with backers on his thoughts on all manner of things. He also mixes in moaning about not finding the right mediums for the product, not being able to have it made in the US. He’s basically started from scratch after funding. It might have been mentioned, but I don’t recall US manufacturing being a factor in the initial “please back me” phase. If it was, perhaps he should have worked out arrangements ahead of time to ensure it was possible. I’ve no idea what it will be made of, the initial information was metal and glass. Two things I like a lot. Then he was talking about wood, no glass, and now I don’t recall what he’s thinking of using. Definitely not the experience Kickstarter wants. At least I assume they don’t want this type of experience.

Obviously things happen, but I think it’s fair if Kickstarter had some rules in place  to make sure the people getting backed had the ability to deliver. Whether that’s more escrowing of money or something else I don’t know. But had I know the thing I bought (I actually bought two. one was to be a gift) wasn’t gonna make it’s ship date, and then wouldn’t have a ship date, I wouldn’t have backed it. He’s got my money, in fact he’s had it for 5 months now. The thing I eventually get, may not even look anything like the thing I backed. That’s pretty crappy.

Of course other projects rock, they fund, they create, the ship. More importantly when they update the backers, they actually give new information. I love my Lunatik iWatch, and I’m anxious to get my LunaTik stylus thing next month.

So yeah I’m being way more careful now in backing Kickstarter projects. I love the idea of crowd funding, but worry now we’ll see projects fund that sound great, and never deliver.

Figured I’d throw this out really quick.

I like iOS 5. It’s better than Ice Cream Sandwich.

the iPad(3) means my Xoom is being sold to offset the cost of an iPad.

So yeah not at all disappointed.

I’ve railed about this before, but wanted to bring it back to the top. It’s simple, I have money, and I want to spend it. BUT I want to spend it on what I want, not a bundle of shit with a few nuggets of goodness in it. That means I don’t want ESPN, I don’t want MTV or Nicktoons and I certainly don’t want Lifetime, but I do want HBO, USA, the main networks, FX, etc. I’d pay per network or per show. But I’m not against paying people who make content for that content. I’m also not against suffering through ads in exchange for it (within reason)

I’ve been paying for Hulu+ since it went live. Many networks were onboard and I want to pay them for their content….  Except… The only way Hulu is usable is if you use the desktop app, because of licensing bullshit, the mobile apps can’t show certain shows, some are web only, etc. The desktop client skirted that shit and we could watch whatever we wanted, whenever we wanted, on our TV via a Macbook running the desktop app.

Too bad Hulu’s desktop app is a red-headed step child and hasn’t been updated in years. Not only is it not updated, but now it’s so old that if you update your Flash player, the app breaks. So you have to choose, new flash or hulu.

Ok fine, the PS3 has a hulu client and is HD with surround vs. our Macbook that is simply stereo. Except… The PS3 client is hamstrung with all those stupid licensing rules. Some ABC shows are ‘web only’ All USA and Sci Fi shows are too. So now I’m paying for shows I basically can’t watch. Why can I watch Castle on the  PS3, but not (it’s for my wife) The Bachelor?

So what’s the solution? Torrents. I was already torrenting CBS programming because they won’t be a part of Hulu and have even said they believe “cord cutting” is a fad that will pass and are willing to wait it out rather than offer streaming options.

The downside of torrenting TV programming is that the network doesn’t know I’m watching. The advertising don’t get my attention, and the net effect can be canceled shows, etc. It’s a trade off, be treated like shit, or risk not being counted as a viewer. I choose to not be treated like I don’t matter.

All that said, Dear CBS, ABC, Fox, HBO and the rest. Figure it out, it’s 2012. We don’t fax things anymore, we don’t gather round to watch TV when it airs, and we don’t want to pay for things we don’t want. Adjusting is up to you, not us the consumers. We’ve moved into the 21st century, and we’re waiting for you to join us.

I replied that i was mainly reading series and Trade Paper Backs because those are what are easiest to get, because I torrent them. Yup I said it. I torrent comic books. I’d pay for them, I absolutely would. But neither Marvel or DC can wrap their collective brains around digital comics. Sure they have the PC?Mac desktop reader, and an annual subscription to that isn’t really too expensive. All you can read for $50 or so. (Tom tried to get it for me as a gift one year) Problem is it’s desktop only. No tablet reading. When i’m in the mood to sit and read a comic, it’s not when I’m at my desk, and it’s not when I’m at my machine. When I’m on my laptop I’m reading email, checking twitter, etc.

I’ve tried the various the comic apps that each company has released, they’re ok, but a digital comic, much like an eBook shouldn’t be the same price as it’s paper version. Unless of course I can do what I want with the file afterward. If I’m leasing a file, I want to pay a lease price. Marvel, and DC, just look at car companies. Lease payments aren’t the same as car payments.

So the my point is simple and I come across it in events and coworking too. If someone wants to give you money, figure out how to take it. Don’t tell them they’re wrong, and need to give you money only in the way you expect it. Only in the way you took money 20 years ago. If you can offer what they want, and make money in the doing, take their money. It’s Win win. They get what they want, they get to pay for it (which almost all of us want to do as consumers) and you make money, and your product is seen.

HBO, CBS, Marvel, DC, etc. All companies who feel you should be the consumer they want, not the consumer they have. Wake up CEOs and Boards. It’s 2012 and you’re still operating like it’s the mid 90′s

Oh and how this all ties back to my business. I get emails all the time from people who don’t want to pay the regular price of the conferences for whatever reason. Rather than send them away, I figure out how we can both win. I want their money, I want them at the conference, and they want to be there. There’s a win in there if you look for it.

My .02 as a business owner and a consumer

I love flying, but man flying to Europe is an exercise in endurance. It’s a physically draining experience. Luckily (maybe) you can sleep on the flight over because you fly at night. I extra lucked out in that there was no one in the middle seat, so the guy at the window and I had space to stretch, store our crap etc. That was nice and made the flight really tolerable.

I like Frontier, and I like Southwest. Flying over seas you’re a bit limited. I choose to fly British Airways. They’re pleasant enough. Why they don’t remove 1 maybe 2 aisles and re-distribute that space to each row in steerage I can’t understand. It’s not like it was a cheap flight, and those people who pay to fly their kids first class must more than make up for the loss of revenue in 1-2 rows of steerage.

Anyhow. Appsterdam.

I had never been to the Netherlands, it’s a cool place. Very English friendly, which as a tourist and business person are huge. They may start a conversation or greeting in Dutch, but will quickly switch to damn good english for you when it’s clear Dutch ain’t your thing. The Appsterdam team holds weekly drink ups for folks to hang out and meet each other. Monthly Weekly lunch meet ups with speakers from all over on a number of topics. One thing they want to make clear, it’s not an Apple group. Android, RIM, Windows Phone, iOS, etc all are welcome. It’s about the apps, not the platform. They even do family weekends to help spouses and kids feel connected to the community. Something I think is a great idea and will likely help lower barriers to participation/relocation.

I stayed with my friends Mike and Judy who are the architects of Appsterdam, a  movement to encourage and support app makers. Ideally those makers move to Appsterdam (Amsterdam’s nerd name) and enjoy the growing community there.

Mike and Judy have a Canal house apartment.. It’s bad ass. You walk out the front door, cross a little street, and WATER. Amsterdam is everything i loved about Venice Italy, minus the smell and the Italians. No offense guys but Italians aren’t a friendly group, and not speaking english isn’t an accomplishment. Houses range in size like anywhere, to smaller studios to multi story town home style affairs. i guess it’s a dutch thing but they rarely close their windows. It was cool to see how folks live while walking the city.

The city is frankly what I’d want a city anywhere to be. The government undertakes studies to decide on courses of action, vs. simply throwing out a law to “solve” some issue. It’s nice to see a government run by people who don’t knee jerk, but take the time to actually examine an issue and see what makes sense.

Biking is huge. Like crazy huge. Denver is very proud of it’s bike friendliness, but compared to Amsterdam we hate bikes. There are as many bikes in Amsterdam as there are people (14 million according to a magazine i read). Most roads have a dedicated bike line. Heck most roads have 1 lane for cars, one for bikes. Pedestrians watch the fuck out. Amsterdam’ers bike everywhere, they even have  bike freeways to get from city to city. Try getting from Boulder to Denver. It’s doable, but not likely pleasant.

My only complaint about the bikes is that they’re everywhere. The Dtuch see bikes as tools and commodities so most are pieces of shit that are slowly rusting away beneath their rider. If there isn’t a bike rack (there are woefully few) bikes are just locked to anything or nothing. Sitting, laying whatever, bikes are everywhere, one hotel we looked at for an event, had a huge pile of bikes out front, not pretty. Forget where you put yours? buy a new one. Apparently since bike theft is fairly common, the dutch don’t invest much in their bikes since it’ll be stolen eventually. While I know the feeling (September is Steal John’s Bike month, 2011 was the second year of this seemingly annual tradition), I can’t fathom my daily rider being a wobbly, clunky, rusted POS.

It’s funny, here a bell ringing is to let pedestrians know a bike is coming. There a bell ringing is the only warning you’re gonna get that you’re about to be hit by a bike.

Nicole and I have thrown around the idea of taking time to live abroad and I still hope that one day we can do it. Amsterdam is now very high on that list. It’s not as tropical as the spanish speaking countries we visit (nicole speaks pretty good spanish, and I understand enough), but it’s very similar to Denver weather wise, except…

Standing water.

The weather is much like Denver with one exception. Humidity. During my visit the average temp was mid 40s ish. Not terrible, very Denver like for Winter. I packed accordingly. However 40 doesn’t feel like 40 when there’s 93% humidity. Yeah 93%! 7% away from swimming. So that kinda sucked, but it wasn’t as bad as I thought it would be.

So all that said, I had a blast in Amsterdam and hope to be back. I’m not sure if moving is in the cards anytime soon, but the bug is definitely in there and it’s been energized by being abroad again.

It’s been a roller coaster for sure, in both good and bad ways.

I had to cancel (sort of) my first event. 360|MacDev 2011 had to be pushed out until this year (in fact it’s next month, you should check it out and spread the word) because another event scheduled themselves right on top of me, and while their event isn’t known to be very good or in the same realm as mine, they had way more marketing money, so I didn’t want to compete. In the end it was probably a good thing, since I could focus on 360|Flex 2011, which for the second time ever, sold out.

For 2011 we decided to move from our 2x a year schedule to a annual event model. I loved doing two events a year for the various communities, but as more me-too confs started popping up it got harder and harder, plus the community it turns out doesn’t have 2 events a year in them for the most part. Many treated the 2/year model as 1, just picking one to attend and skipping the other. Plus as Flex matured there wasn’t much new stuff happening every 6 months. Adobe released major versions closer to yearly, so the odd event wasn’t a news event. It definitely helps to have big announcements at events.

360|Flex has only sold out one other time that I recall, the very first one in 2007 at Ebay. Since then we’ve gotten very close, but never hit it. This past year we sold out, and over sold by 22. It’s typical in conferences to have a no-show rate close to 15%. the last 2 360|Flex’s had rates closer to 3% which is incredible.

Towards the end of 2011 Adobe thru some serious monkey wrenches my way. They made some very big business decisions, that coupled with their truly terrible PR efforts made it seem like the world was ending for the Flash/Flex community. In the end after a whole lot of damage control, it’s clear the future is still bright, if not a little less shiny for Flex. At first my heart sank, coming out of a hugely successful 360|Flex 2011 and lots of excitement for 2012, to “OH no, Flex is dead” was a huge bummer. After talking to Adobe, and making sure I was on the same page tho, I’m very excited for 360|Flex 2012 and what the future holds.

360|iDev 2011 also sold out. It went to an annual model and sold out more than 50 over what we planned. That of course was a problem given our venue’s size, but the event was still a huge success. 360|iDev has never sold out before that, so that was a huge milestone for us! The iOS community is incredible! I can’t wait for 360|iDev 2012 and some other stuff that is still in the planning phases.

2011 taught me that too many businesses are out for theirs, fuck you. They’ll act nice, they’ll smile, but in the end they want their money and to hell with you. That’s counter to how I run my business so it pains me to have to act like that, but 2011 showed me that in the end, no one is interested in my business succeeding but me. That sucks. Business (to me) should help each other when they can. It’s not a zero sum game despite what they think. Screw you pay me, is a terrible business motto that leads to bad things, and everyone loses.

Ignite Denver had an interesting year. We ended 2011 with a GABF themed event. Much like communism and other -ism’s GABF/Free beer seemed like a great idea on paper. By intermission much of the beer was gone, and the crowd was very drunk. That kinda sucked and the second half presenters really had to work to be heard and i hate seeing that. Overall everyone had a blast, but from an organizational standpoint it was a night mare. Ignite Denver in 2012 is up in the air.

Never one to bitch about being too busy, i just keep finding new things to do. Along with my friends Jake and Rich, I opened a coworking space. Denver has no shortage of coworking spaces, but few are aimed at actual community and none were aimed at creatives alone. We don’t want realtors, lawyers, telemarketers, or acupuncturists at Uncubed. We want developers, designers, startup’ers, etc. Our goal is to make Uncubed the Tech hub of Denver. Sadly until now there really wasn’t one. Tech meet ups had to suffer at Forest Room 5 and their shitty meeting space, or at other bars that were happy to have them and their money but provided little else, least of all internet! Denver needs and deserves a space that the tech community can rely on and hang out at, that’s Uncubed. Whether a member of coworking or not, techies are welcome. Meetups are welcome. let’s Hack!

It’s been a long time since I had an office to go to, and it’s been nice having a place to show up each morning and hang out with other people doing awesome things. Conversations on coding, business practice, etc break out, and it’s awesome. We’ve even entered an autonomous vehicle competition with some of our members, so Team Uncubed will be rocking a robot soon.

Travel wise 2011 was a slow year. Since we home based the conferences in Denver and went to an annual model we didn’t have excuses to travel. So long status with Frontier. I definitely miss traveling, I love Denver but love seeing new places too. 2012 is shaping up to be a heavy travel year, which is cool, and stressful, LOL.

My sort of personal motto is don’t talk about how busy you are, be busy.

Personally 2011 was a good year, it marked one more year with my awesome wife Nicole. It marked the first full year with our new puppies Paco and Winston and it showed me that while things are tough, there’s good to be seen and had everywhere. It also more than any other year saw me thinking more about mortality. Steve Jobs passing was a huge hit for me. Not because he was an idol of mine, all evidence seems to point to his being a complete dick head. BUT he was a visionary and we need those, we have too few, and they’re getting fewer. I thought about my legacy should I die sooner than I plan, and the legacy of those around me in technology and business. Not a cheery thing to think about but needed.

2011 was shitty for more folks than it should have been and that’s never good. Especially since in most cases it wasn’t their faults. I’m glad to see the economy is starting to turn around, even if only a little.

Lastly I guess 2011 was great in that I spent as much time as i could with friends and family. Whether out camping or just enjoying Denver’s warmer months on rooftop decks and bars enjoying good beer. I’m sure there’s a lot of things that happened this year that I’ve overlooked, but hopefully I caught the important ones.

Thanks to all my friends and family for 2011 and here’s to making 2012 kick ass like Chuck Norris.

I’ve been a Kindle owner since the K2 came out, and I paid almost $400 for it. I dropped it one morning and busted the screen, and bought a K3 for 1/3 the price of my K2, and I love it. It’s light, easy to use and great at the one thing it does, display words on a readable screen.

Enter the Kindle Fire.

I’ve been using the Fire since I got it, and like it, mostly. We’ve drafted it into service at Uncubed as a digital lending library, loading up PragProg books and the Magazine on it for any member that wants to check it out.

But I’ve been using it as well for various things.

Reading.

I’m very much anti reading on backlit screens. I’ve tried it on the iPad and end up staring at my eyeballs and falling asleep. Same with my Xoom, even when both had screen covers to make them less mirror-like. I tried on my iPhone, nope, same issue.

The screen on the Fire is definitely shiny but the default look of the Book reading app is a pinkish tinted background with black text (I dunno if it’s me, but the text seems to change color randomly in places, which helps focus my eyes). That color/contrast actually is quite readable. I’ve been using the Fire to read at night or at my desk. Both use cases work great.

The page turning is a bit sensitive, I’ve accidentally changed pages a few times, the lightest touch in the wrong place and it’s a new page. That’s something you get used to though.

Where it doesn’t work is the gym. The Fire is heavy. I don’t know if there’s lead shot in there somewhere or what, but it weighs A LOT. so the gym is out, I don’t want my reader to be my resistance training.

Amazon Experience.

From the moment the rumors started to fly about a Kindle Tablet, I said they were the only ones who had a snowballs chance to compete (maybe not beat, maybe, who knows) with Apple. They have the closed system with lots of lock in. My books were immediate available on the fire, I just had to re-download them. If you have an Amazon Prime account (you really should get one) then you can stream all kinds of video content, You can borrow books, you can upload music. The Amazon eco system is really a strong player. I immediately had music, books and video content at my finger tips and it was easy to access.

The other thing I think Amazon has going for it is, they can take the opposite approach Motorola and HP took to compete with the iPad. You can’t be the same price or worse yet more money, than the iPad. But if you’re half the price, and can offer an awesome foundation of apps, video, music and more, then there’s very few

Apps.

The app store is, meh. Everything I’ve bought from the Amazon App store that was compatible with the Fire was there and ready to be re-downloaded, which is nice. A lot still isn’t Fire friendly, but can be side loaded which works ok. But in general the app store is as much a mess as the Google one, with shit quality apps mixed in with really great ones. That’s likely to fix itself tho. My favorite news reader isn’t on the Fire but I found one that is ok. It’s good enough considering reading RSS feeds on the Fire is likely to be a not very often thing.

Video.

Vide on the Fire seems ok to me. I tried out hulu and Netflix, both were great. Dear Hulu, the Fire can run your app by my Xoom can’t? that’s craptastic, just sayin’. I also tried out the Amazon Prime streaming video and that was fine, it wasn’t HD and that was clear, but much of (that I’ve seen) the Prime video library right now is older TV shows and movies.  Overall It’s a great little movie watcher. The lame amount of internal storage precludes you from loading your own movies on it. You can, but only 1-2 movies are likely to fit. But if you’re in the net, stream away and enjoy.

OS.

To the casual user, I doubt they’d ever know it was Android, it’s so heavily skinned and modified. To someone like me that’s annoying. I want to tweak settings, etc. and Amazon has taken a very Apple-like stance in that you can change the most basic of settings, and that’s it. The rest is locked down.

The carrousel thing SUCKS. I’m guessing it’ll be gone in the next major OS revision. it’s retarded. It’s a running history of everything you do on the Fire, apps, movies, books, etc in one big ass list. And it takes up most of the screen in portrait and all of it in Landscape. It’s terrible. Amazon find a better UX for the home screen.

There’s things Apple just gets, that others need to shamelessly copy. Changing screen orientation is one of them. Rotating your iPhone you see a nice animation of the screen kind reshaping and fitting into the new size. Rotating the Fire and you see the old orientation, a blink of nothing, and the new orientation. like the damn Matrix redrawing when something is changed. It’s really terrible. Not OMG I can’t use the device, but OMG how did no one flip out about this before launch?

Magazines and Comics.

I was really excited about comics. I’ve tried every reader made for the iPad and Xoom, they all blow. Amazon secured some awesome exclusives so I assumed the comic reading experience despite smaller screen would be great. I was wrong. I’m glad I sampled the comics first before buying. It’s close, I’ll grant you, but having to double tap the panel you want to zoom into, and then again double tapping to get back to regular page view is terrible. Why not once zoomed in, allow me to swipe panel to panel, in the proper order? Reading comics was the pits.

The magazine experience wasn’t much better. Mostly because of the screen size. Zinio is a great app, I can see why it isn’t on the Fire, but that’s a loss for users. It might blow on a tiny screen too, who knows, but the amazon magazine viewer is useless. Bummed I didn’t sample the magazine I bought.

Hardware.

I already mentioned that the Fire is heavy, like small dog heavy. Really the hardware is probably my largest complaint, even beyond the stupid carousel UI. Where to start?

The power button. Clearly someone who’s never seen a kindle and never unplugged a device one handed did the design work on the Fire. Every Kindle since the beginning of time has had a slider for sleep/wake. the K3 it lights up all pretty etc. The Fire has a button, like most other tablets, but it’s right next to the USB connector. I can’t be the only person who unplugs devices with one hand, grasping the cable and pushing against the device on both sides of the plug. Doing that withe the Fire presses the power button. LAME.

Speakers, not including speakers might have been better. The Xoom has them on the back of the device, which blows. The Fire has them on the side, on the same side! Watching a video or listening to music, it’s very clear the sound is coming at you from only one direction. It’s a little off-putting.

Did i mention that is’a heavy device?

So, second tablet? For me a Tablet is a news reader, email browser, and web client… mostly, sure I game little, and other stuff. I’ll remote into a laptop once in a while, manage my torrents, write notes in Evernote, etc, but for the most part it’s browsing and reading content. The Fire is just not right for that. Too small screen makes reading more than books, a pain. I love the size, it fits in my back pocket and the pockets of my coats, which earns it some serious points. Of course it’s weight pulls my pants down, so…

I think the next version of the Kindle Fire, both Hardware and OS will kick ass. This one is very much a “let’s get it out and see what people love and hate, and make the Fire2 (forest fire? Blaze?) the best Kindle Tablet possible”

You know an industry is bloated and corrupt when they’re first and only motivation is profit, even and especially at the expense of return business. That’s the Hospitality industry. They don’t care if your event sucks, another is dying to book the space next year.

It’s a lot like banks being too big to fail, hotels are too needed to fail, at least in the conference organizer world. It’s hard to do a conference without a hotel, even if you host the event elsewhere, you need hotels for your attendees, whether you make any special plans or not. It’s way worse when your event is at a hotel, then they have you.

Don’t sell enough tickets and fill guest rooms? They can charge you for possible losses whether losses actually happened or not. Kind of an insult to injury scenario since not selling enough tickets is a huge hit on it’s own.

They deliver a crappy experience? so what, you still owe them nearly 30% service charge for bad service.

This is super generalized, and I’m not naming names, but my current situation, is a direct reflection on this corrupt industry. Hotels are not conference organizers’ friends. Some are awesome and nice and I enjoy working with them, and they earn their 30% service charge (I still think that’s a ludicrous amount, and is highway robbery, but they at least work for it) busting their ass, not for me, for my attendees. When attendees compliment me, i pass it on to the hotel staff who deserve it. Great meal, i didn’t cook it. Great staff who helped solve problems, not me. Others simply suck, say they’re sorry, smile and hold their hand out for their check. It works the same here.

All things flow to the organizer, whether it’s a good or bad experience, whether it’s his fault or doing or not. Hotels love to hear the compliments, they smile, they nod, they give each other awards for it, etc. But telling them where they dropped the ball, well that’s helpful, but please pay your bill as you leave.

As a small and struggling businessman it pisses me off. When things go right, the model of conferences that don’t cost and arm and a leg works really well, but it’s a fine line for sure. I knew that going in. I still do conferences like this because I know it can work. Not because I’m an idealist and haven’t made any money, but because I have made money. Sometimes it’s enough to make sure I can eat and pay the mortgage, sometimes it’s enough to look back and smile at a job well done and know the next event has a bit of a buffer in the bank.

example:

When someone emailed me to complain about the video quality of a session recording (he bought the bundle, $85 worth) i refunded him the entire order. Told him to keep and hopefully enjoy the rest of the videos, and that i was sorry and session videos are something we’re trying to do better at.

What I didn’t do, was say, you bought hundreds of hours of video, for $85, and you’re complaining about 70 minutes? On their own the videos are only $3.50 because they’re not super great. they’re good, some are great, some aren’t, but at $3.50 you’re not out a lot of money, and you most definitely get AT LEAST $3.50 worth of value from them. Most often you get way more than that. I didn’t say anything about that. I didn’t say other events charge way more. I didn’t point out that video sales help cover hosting costs, and buy coffee. I didn’t point out that he probably pays more for Angry Birds levels, and that one video is less than a grande latte. I certainly DID NOT apologize and thank him for his money.

I apologized, and refunded the money. I have no idea if he thought the other videos were bad or not. Frankly i don’t care. He had a problem with one, and to me making sure he remembers that my event is run buy a stand up guy is more important. Will he attend next year? Probably. Hopefully. Sure $85 and what the hotels want isn’t the same, BUT it’s less about the money and more about that customer service, and frankly not being a money grubbing suckwad. And yeah it’s a little about the money too. I’ve refunded conference passes in the same fashion before.

A recent conference I organized had basically 50% crappiness level. Thru no fault of my own, no balls I dropped. No loose ends I neglected to tie up. The first two days had useless internet, tons of balls dropped, things not set up like I asked sponsor tables not where they should be, my reg table not set up right, etc. etc. Worst of all the A/V was useless pretty much 80% of the conference. The guy was never where he was needed, feedback was everywhere, etc. It was terrible. One general session was effectively ruined, as was the session recording) by feedback that made your head hurt. Things got ok the last two days (AV not withstanding), not stellar, not OMG you’ve raised the bar, just good.

As a businessman this is where i get annoyed. I’m the guy who’s gonna write  a check for 100k and you can’t get my reg table right? or my sponsor tables? Sure if I had the space for free, you were doing me a favor etc, I couldn’t and wouldn’t complain, but I am paying. I’m paying A LOT. and things like power strips aren’t put where I asked?? Really?

Did the hotel offer anything for those fuckups? no. Well to be fair I got lots of ‘sorry’ and ‘our bad’ and ‘we fixed that eventually’ and of course ‘next time you don’t need to use that AV company’. When I complained, nicely because I’m a nice guy, and I try to compose myself in business as partnering with vendors and customers, I got song and dance about discounting the service charge on Food/Beverage would make that team think they sucked. I finally got a tiny (relative to the bill) discount on NEXT YEAR. So it’s back to, “we’re sorry we did a bad job, please pay your bill in full as you leave” never mind that in this case, i’ve yet to get a bill that’s correct. Every bill has had errors in my favor and theirs. You can’t adequately bill someone? Hell I’ve tossed invoices when I messed up and just given the sponsor a free ride to show I wanted their future business. THis hotel is busting my ass about a bill i’ve yet to agree is correct.

This has happened 2x, well kinda 3x. Each one was a hotel that didn’t see me as a valued partner, but as the guy who no matter what happened the next four days, would be writing a check for more than 100k. When you think like that you don’t do your best job because you don’t have to. Every year I bust my ass to make sure my sponsors know I want them to succeed, because at the end of the conference, they will either come back or not, based on how I did. That is 100% NOT an issue for hotels. Because of how I think business should be run, I did exactly what they expected. I wrote checks for bad or non existent service. MY sponsors wouldn’t, not for a second, they’d say thank you, we won’t be back. Sadly some have, and I’ve regretted each time, and tried to make sure I learned from those mistakes. Attendees who were treated by me, like I am hotels, wouldn’t come back, and might ask for a refund. Heck I refund people 3 weeks from the conference. Hotels fuck you 6 months out if you need to cancel. Too bad so sad!

It’s a very one-sided relationship. Sadly the conference industry doesn’t help. Most organizers are marketing departments or internal event organizers, etc. While they have a budget target, etc, at the end of the day they don’t care. They still get paid, they can still eat. So what if there’s a 30% raping on top of $4 cans of soda, and $6 cupcakes. It’s not their money. I know they don’t care, because that’s how business works. If hotels didn’t have people lining up to pay $4/can for soda, they wouldn’t charge that.

So this is also kind of an open letter to my fellow organizers. We can do better. We should do better. I’m going to start doing better. To the hotels, well fuck you guys, you don’t care about me, and I’ve hardened my heart to you, so now we’re enemies and fighting each step of the way. That’s not how business should be, and really not how I want business to be done, but it seems in the short term, there’s no choice.