And that’s why Starbucks/T-Mobile suck

I work from home, which rocks! I can work in my underwear if the mood strikes, it hasn’t… yet. Sometimes I like to get out of the house and work someplace else. Cabin fever is real people!!! It’s not people (that would be Soylent Green) , but it is real.

I wanted to get the car washed so I headed down to the shopping center a few miles from the house. Got the car washed and had my choice of venues. Panera Bread (free Wifi) or Starbucks (tMobile hotspot). I figured I’d hit the starbucks for a few reasons; primary among them, I’m already paying 30 freaking dollars a month for Hotspot, secondary to that, I really like Mocha Frappacinos (sp).

I get there, get my Venti Mocha Frap… and sit down to work. About 30 minutes into working the “Hotspot WPA access point” loses my connection. From that point on all I can hit is the WEP access point. Worse than that, It keeps dropping me and popping up a stupid mini popup “you’ve been logged into Hotspot…” every time. So not only do I keep losing my connection, I have a pop up harassing me.

The whole retail wifi thing amazes me. Those who give it away, see increased sales, happy customers and so on. More so they seem to take great effort in ensuring that what they are offering free is of the highest quality. Then you have the starbucks model. Charge (not a little, a lot!) for wifi, and it’s a crappy service. I’ve used my hotspot account at about 4 different starbucks between CA and CO. and not a one has been a flawless session. ALmost without fail, 30 minutes into my session, dropped. Typically I lose teh WPA (faster wifi, and more secure) and have to use the WEP, which then drops me on average of once every ten minutes.

I’ll be writing to starbucks/Tmobile tomorrow to cancel my hotspot account. 30 a month for mediocre service? No thanks.

By John Wilker

I'm a science fiction writer and conference organizer. In 2017 I published my first book, 'Space Rogues', a fun Sci-Fi adventure with a fun cast of characters. I'm also the co-founder of 360|Conferences, a conference and event logistics consulting company.

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