The TSA and United are colluding to rip off customers
In what is surely another attempt by the TSA to ruin air travel “in the name of safety” they’ve apparently instituted a rule where they randomly select passengers and deny them the ability to check-in online before their flight.
Why? Beats me. I didn’t undergo any additional screening. The ticket agent simply followed the normal steps, then said something about entering my name or checking me off.
I’d love to hear the reason this (especially instituted around holiday travel time) new directive was created and what safety and security issue it attempts to solve.
Here’s how it impacted my travel.
I had to fly United, whom I hate, because no other airline from DIA had direct flights to New Orleans. Should I ever have to fly to New Orleans again, I’ll suffer a stop over in New York or Africa if need be.
United in their ongoing attempts at seeing how hard they can screw their customers, charges for every single piece of luggage. No first bag free. Every bag, $20 or $15 if you check in online.
Well I couldn’t check in online.
So I wait in the check in line and get to the counter. I ask if I can at least get the $15 bag fee, since after all I didn’t want to be speaking to the ticket agent, I didn’t want to wait in the line with the other schmoe’s who either got “picked” or were too lame to print their passes at home.
“Sorry, it’s $20 at the counter. I can’t help you. It’s the TSA’s rule, not ours, so you’re SOL” (She didn’t say SOL, but she also didn’t seem remotely inclined to help. She did say ‘sorry’)
So basically the TSA is Colluding with United to rip customers off of $5 a bag, and cause problems with people’s travel plans.
She hands me my boarding pass, my receipt for my $20 luggage, and my luggage tag sticker, all loose. No nice little sleave. Really?
No only am I paying $5 extra for my luggage, I’m having to wait in line for no clear reason, but I don’t even get the $.15 sleeve that makes my life easier having all my papers in one place not loose slipping out of my hand… come to think of it, I don’t even know what happened to my luggage tag, glad they didn’t lose my bags.
I’m seriously thinking, that AMTRAK is looking better and better. I can work from the train with my MIFI, so I wouldn’t lose productive time, I can make calls, etc. And the TSA wouldn’t be ruining the experience every chance they get.
I’m all for safety, but 1. I don’t feel safer now than I did before 9/11, and sadly in reality air terrorism wasn’t rampant before 9/11, so I find it hard to believe, they (the TSA) are thwarting attempts left and right, daily at every airport, on every flight.
Like most things the government starts to get involved in, air travel is getting worse and worse