I sort of love/hate Amazon. Mostly love, but still.
I have a Kindle Paperwhite, I’ve had a Kindle since the 2nd version was released. I’ve liked them all, loved really. They’re my go to reading devices, but most of the time it feels like Amazon is just pushing them out the door ( a new one just dropped last week!), without actually caring what anyone wants. Sure they add a new font here, and finally integrated goodreads a few firmware versions ago, now there’s a really expensive ‘luxury’ one, but look around the internet at an eReader or even Kindle specific forum, you’ll find lots and lots of discussion around the minor things that would vastly improve the kindle for many owners.
Content Management. When you end up with a library of hundreds or thousands of books, managing them on device is a bag of hurt. Especially if that device has an Epaper screen! Managing them on the amazon site isn’t even an option. So what works? Surely there’s something, oh no there’s nothing. The Kindle for mac (or PC I assume) seems like it’d be the right place, plenty of screen space, etc. to allow for easy sorting of books and managing of collections, generally managing your Kindle library. Nope, Collections are a mix of device and cloud, essentially making them useless on both, because what changes you make on your desktop, won’t reflect on the device, and vice versa. Side loaded books aren’t synced so the desktop and mobile app versions, don’t even know about them.
There used to be a nice view on the kindle that showed books and collections together so you could see books that weren’t assigned a place to live, making it easy to manage. Once your kindle screen was just collections, done. You’d sorted all your books. That view went away a few firmwares ago. You can see above that now there’s no telling. The three books at the bottom, are in the collection above, yet there’s no way to see just one. You can see only collections, but then books not in collections are gone. You can see everything but then collections are pretty pointless.
Screen savers. I admit this is a huge one for me (and anecdotally a huge group of owners). I don’t know why, but Amazon thinks we want to see some random ass images (previously it was dead authors) instead of the cover of the book we’re reading, or our own images. Why? beats me. Sure if you have the “special offers” version it makes sense you only see the offers. But if i’m not running that version, why wouldn’t I want to see what I’m reading? instead of one of like 6 rotating images. Why wouldn’t I want to customize that experience?
I know some folks don’t care one way or the other, I’d argue even not caring, none would object to seeing the book cover. It seems like such a low hanging fruit that Amazon could please a vocal subset of customers, please others who don’t care but wouldn’t oppose seeing the cover of their book, and in no way harm anything at all. In fact it’s not even like it’s not possible since one of the biggest reasons people jailbreak their kindles (myself included) is to gain access to book covers as screen saver.
Even if a book doesn’t have a cover, the system that renders it could make a generic one. I know this because the creators of the Screensaver hack have done it. The Side loading app Calibre, has also done it.
To my knowledge Amazon has never said why they don’t offer this, the jailbreak works so well, doing it officially seems like it’d be easier/cleaner.
Unlike Apple who seems to at least pay attention to the jailbreak community to see what’s popular, Amazon seems to ignore it completely, focusing on other things. Other things that no one is asking for (at least based on the last few firmwares, and subsequent roll backs).
None of this keeps me from owning a Kindle, or enjoying mine, but I’ve never understood when businesses seem to ignore their user base so completely as to be seen as hostile towards what are the most active and vocal of their supporters.